Vice President, Credit Operations – Alberta Motor Association

Title of the Job: Vice President, Credit Operations

Location: Calgary, AB

Job Description: YOUR favourite PLACE TO BE IS ONE STEP ahead.Bridgewater Bank is seeking an experienced and highly motivated professional to join our executive leadership team in the pivotal role of Vice President, Credit Operations. This position will play a critical role in driving the strategic direction of our banking operations, with a strong focus on lending practices, operational efficiency, and regulatory compliance.The Vice President, Credit Operations, will be a key contributor to the overall strategic plan of Bridgewater Bank and will oversee all aspects of lending operations, ensuring the highest standards of credit and risk management. Additionally, strong collaboration and leadership skills would be essential, as the role involves working closely with different teams such as the broker and sales channels while actively promoting and protecting the interests of the Bank. This role requires a proven leader with in-depth knowledge of residential mortgage credit, banking operations, and compliance with regulatory requirements.WHO IS BRIDGEWATER BANK?Unlike a traditional bank, we have no branches. This means less time managing logistics and more time focused on you and our ‘why’ – helping you succeed. Our focus is providing honest, straightforward service and financial solutions for everyday living and important life events.
We’re financial service experts with flexible mindsets. Being a smaller bank makes us nimble, and that means we can respond quickly with innovative approaches that don’t need to go through multiple levels of approvals.
Our customers are everything. When you become a customer of Bridgewater Bank you’re like our neighbour – even family – and we treat you that way.WHAT MOVES YOU

• You pride yourself on your strong leadership skills, enjoy motivating your team and helping them discover their inner greatness.
• You’re a visionary and forward thinker who is passionate about delivering innovation, quality and value in people, the brand, products and services.
• You’re a creative, highly discerning and intuitive lifelong learner with an inquiring mind.
• You believe in the power of strong cultures to create market differentiation and sustainable competitive strength.
• You’re naturally well-aligned with the core Vision & Values and culture of our organization.
• You love to share thoughts and ideas – after all, two heads are always better than one.
• You’re both a right-brain and a left-brain thinker and have a good balance between your innovative side and quantitative analytical abilities.

WHAT YOU’LL DO

• Report to the President, Bridgewater Bank
• Build, lead, motivate and empower the Underwriting, Funding, Legal, Recoveries and Operations teams to enhance their skills and performance and to deliver high quality service in accordance with organizational goals and objectives.
• Establish and ensure all credit policies, procedures and guidelines are balanced with risk and rewards, current with market trends and regulatory standards.
• Responsible for credit analysis including market trends, bank credit performance, and key metrics.
• Chair the Credit Management Committee and strengthen the credit risk framework within the Bank.
• Continually seek the most effective ways to streamline operations or daily activities, reduce costs or improve quality of services
• Drive the adoption of new processes and technologies to enhance efficiency and effectiveness.
• Scale operational delivery functions to support organization strategies including championing technology and data.
• Limit portfolio losses through direct oversight of the Legal and Recovery Function.
• Develops, implements and monitors high service quality standards and measures for the organization.

WHAT YOU’VE DONE

• You have a degree in a relevant field of study (i.e. Business), preferably B. Comm or MBA.
• Minimum 15 years’ senior leadership experience with single family residential mortgage lending and underwriting in a federally regulated financial institution
• Knowledge of applicable and related Acts and legislation (Bank Act, Employment Standards, Canada Labour Code etc)
• Extensive knowledge of financial institution operations
• Experienced with Policy, Procedures and Guidelines writing
• Expert understanding of regulatory compliance framework
• Understanding of consumer credit and mortgage lending on an expert level
• Ability to understand and edit contracts
• Exceptional organizational skills, and the ability to oversee multiple projects and initiatives in a deadline driven environment.
• Superior ability to build and maintain effective relationships with all internal and external contacts at multiple levels within an organization.
• Solid business acumen, organizational assessment and qualitative analytical abilities

WHAT YOU’LL GET

• Competitive salary.
• Flexible benefits.
• Outstanding employer-paid retirement savings program.
• Unlimited learning opportunities.
• Paid vacation and other paid time off including a Volunteer Day and Me-Day.

–WORK MODEL: In-Office–We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Company Name: Alberta Motor Association

Salary:

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