Telephone Operator – Winnipeg Regional Health Authority

Title of the Job: Telephone Operator

Location: Winnipeg, MB

Job Description: Requisition ID: 368129Position Number: 20053243Posting End Date: October 18, 2024City: WinnipegEmployer: Concordia HospitalSite: Concordia Hospital – Concordia HospitalDepartment / Unit: Switchboard – CGH HISJob Stream: Non-ClinicalUnion: CUPEAnticipated Start Date – End Date: 10/21/2024 – 01/10/2025Reason for Term: Other LeaveFTE: 0.70Anticipated Shift: DaysWork Arrangement:Daily Hours Worked: 5.50Annual Base Hours: 1950Salary: $19.038, $19.612, $20.198, $20.803, $21.429, $22.072Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.Position OverviewThe switchboard operator is responsible for courteous and effective telephone, paging and inquiry services for the hospital.Experience

• At least one-year previous experience as a telephone operator or one-year receptionist experience essential, preferably in a health care setting.
• Experience in the use of an ATD application preferred.
• Experience in windows environment essential.

Education (Degree/Diploma/Certificate)

• Grade 12 education.
• Medical Terminology certificate preferred.

Certification/Licensure/RegistrationNot ApplicableQualifications and Skills

• Accurate typing 40 words per minute.
• Excellent command of the English language both verbal and written.
• Demonstrates effective communication and interpersonal skills.
• Ability to prioritize workload, work independently and made effective decisions.

Physical RequirementsNot ApplicableThis term position may end earlier as outlined in your collective agreement.This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.Interviewed candidates may be called upon to participate in a skills assessment.Any application received after the closing time will not be included in the competition.We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Company Name: Winnipeg Regional Health Authority

Salary:

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