Technical Specialist I – Core Histology Canada – Danaher

Title of the Job: Technical Specialist I – Core Histology Canada

Location: Montreal, QC

Job Description: Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.The Technical Specialist – Core Histology for Leica Biosystems is responsible for helping achieve Leica sales, profitability, and market share expansion goals for the Core Histology business.This position is part of the field applications team located in Toronto, Quebec or Surrounding areas and will be a remote/field position . At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.In this role, you will have the opportunity to:

• Achieve and exceed monthly, quarterly and annual revenue growth targets for both the Histology Instrumentation and Consumables businesses in coordination with the Account Managers. Coordinate and manage Histology equipment Installations within specified product line, including site readiness, pre-installation reagent order management and post-installation follow-up.
• Along with manager, coordinate communication on pre/post sales technical and application assistance in response to customer enquiries, escalations and troubleshooting. Communication with internal teams, including the business unit, tech support, management and the field service organization to manage and lead regional technical investigations where required.
• Conduct virtual and onsite demonstrations and product presentations; actively participate in sales process for existing and potential customers. Perform and document customer training (including refresher training), as requested by internal teams and/or customers. Manage and coordinate customer sample requests (DIR), new product evaluations, new product introductions. Optimize instrument performance, quality and utilization. Perform experiments to investigate and solve more complex technical applications problems. Owns completion of technical responses for RFP completion with thorough strategic responses. Assist selling team in selling cross-portfolio, lead generation, and account prospecting, as well as active participation in strategic selling for all product lines including blue sheet contribution and reviews.
• Proactively increase consumables attachment with new installations, existing customers and competitive accounts. Maintain current market analysis, including a TAM tracker in efforts to increase market share, market visibility including competitive intelligence and increase customer awareness of Leica’s total product offering. Provide Marketing support for regional and global initiatives and transformative marketing. Conduct Customer Satisfaction/Wellness Assessments and Customer Business Reviews in line with performance objectives.
• Routine use of DOMO and SFDC sales analytics tool and proactively monitor consumables sales trends and communicates/summarizes to Sales and Management team. SFDC maintenance, including work order completion within expected timelines, updating customer information and adding notes and significant history, where applicable. Help to coordinate and manage product supply, including backorders, product substitutions, recalls, discontinuations and stay current with Leica’s current offering of region-approved Products. Actively participate in weekly and monthly forecast reviews, funnel management calls and territory business reviews. Develop relationships with existing KOLs, including pathologists, lab managers, technologists and researchers.

The essential requirements of the job include:

• BA/BS Degree preferred or equivalent work experience. Minimum 1-3 years relevant industry (or equivalent) experience
• Demonstrates and applies expanded conceptual knowledge in own discipline; with an understanding of related disciplines. Applies understanding of key business drivers to prioritize and accomplish own work
• Solves problems in straightforward situations independently; analyzes possible solutions using technical experience, judgment, and precedents. Understanding of Pathology Lab marketplace or a related discipline. Proven time management skills
• Experience with Salesforce.com or other CRM software. Experience with Microsoft Office including Word, Excel, PowerPoint and Outlook
• Demonstrate leadership, mentorship, exemplary work ethic and model behavior consistent with Danaher Core Values amongst peers, across the BUs, and cross functional teams.

Travel Requirements:

• Up to 75%
• Must Possess a valid Driver’s license.
• Ability to travel overnight for territory coverage (if applicable) and/or for company meetings

Language: Fluent, Bilingual English and FrenchIt would be a plus if you also possess previous experience in:

• 1-3 years’ Histology laboratory experience in clinical, research, or industrial setting with practical focus preferred
• 1-3 years’ experience in the optimization, operation, functionality, and support of Histology instrumentation and related products preferred

At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Company Name: Danaher

Salary:

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