Technical Product Manager (ML/NLP) – Thomson Reuters

Title of the Job: Technical Product Manager (ML/NLP)

Location: Toronto, ON

Job Description: In response to Thomson Reuters expanding CoCounsel initiative, Thomson Reuters Labs is seeking a Technical Product Manager to join its Legal Technology team. This individual will drive the vision and execution for one of the CoCounsel Machine Learning teams and will product manage for a cross functional team of technical professionals, including applied scientists and research engineers.About CoCounselCoCounsel is Thomson Reuters’ legal AI assistant, designed to facilitate the complex and often tedious workflows of legal professionals from research to contract drafting and review. CoCounsel is built to perform a wide range of tasks including document review, summarization, contract compliance, and event timeline organization. It is capable of processing vast repositories of documents across many domains and quickly condensing critical information to answer valuable user questions. The research teams within Labs identify, build, and refine many of the skills that make up this AI assistant. The legal technology team is currently focused on developing a set of cutting-edge document review and drafting skills to serve both transactional and litigation use cases. Come join this forward-thinking team to innovate how hundreds of thousands of lawyers across the world practice law and to help pave the way forward for the future of legal technology.Learn More:About LabsThomson Reuters Labs is the dedicated applied research division of Thomson Reuters. We are focused on the research, development, and application of AI and emerging trends in technologies. Working collaboratively with our stakeholders, we experiment, prototype, test, and deliver solutions in the pursuit of creating smarter and more valuable tools for our customers. We aim to drive innovation across the fields of legal, tax, and regulation, harnessing the power of proprietary big data and emerging technologies to solve complex real-world challenges. We are looking for individuals to join our team who are curious about solving big problems, passionate about continuous innovation and experienced with the end-to-end model development lifecycle.Learn More:About the roleIn this opportunity as Technical Product Manager, you will:Define, socialize, drive and report on product Objectives and Key Results (OKRs) and their corresponding Key Performance Indicators (KPIs).Assemble technical product vision, roadmaps, define epics and features, collect and review user feedback, refine user requirements, prioritize, drive execution, and adjust delivery schedules as needed to drive progress towards OKRs.Partner with leadership to plan for adequate team resourcing, effective team collaboration, and to properly estimate and communicate delivery timelines.Ensure your team is aligned with partnering product, engineering, content, design, and subject matter expert teams.Identify and implement communication patterns that facilitate collaboration while protecting team focus.Provide technical guidance to partner product teams during all phases of development including but not limited to solution brainstorming, prioritization, technical feasibility scoping, and UX research/design.Balance factors such as cost, time to market and resourcing to optimize iterative value delivery for customers.ResponsibilitiesDevelop and articulate a clear technical vision and product strategy that aligns with business objectives and is informed by a deep understanding of user needs, market trends, and technology advancements.Lead the creation, maintenance, and execution of the product roadmap, ensuring it reflects priorities, market opportunities, and competitive positioning.Foster strong, collaborative relationships with product, engineering, design, and subject matter expert teams to ensure alignment on and effective execution of product delivery.Establish a strong partnership with your Product Manager peers and develop the overall product requirements – both for the team working on application development and AI as a Service development.Establish a strong partnership with your TPM peers to learn from each other’s team retrospectives.Serve as a key liaison, communicating and translating between technical teams and non-technical stakeholders to drive shared understanding and decision-making.Cultivate a culture of innovation and continuous learning within the team, encouraging agile practices and a mindset that adapts to change and embraces new opportunities for growth.Champion agile methodologies, facilitate cross-functional meetings, and support the team in overcoming obstacles to ensure on-time, high-quality product delivery.Guide the end-to-end development process of products and services, from ideation through launch and lifecycle management, balancing business requirements with technical feasibility and user experience.Utilize technical expertise to drive design and implementation of user-centric features, leveraging analytics, user research, and feedback mechanisms to continuously improve the user experience.Monitor market and technology trends to proactively adapt product features, ensuring the product stays ahead of industry developments and maintains a competitive edge.Oversee the product feature development and release process, establishing standards, processes, and validation practices that ensure quality and compliance.Continuously assess and prioritize product enhancements and decommissioning, ensuring the product suite remains relevant and streamlined.Stay close to your end users, their JTBD and feedback even if they are not your direct users.Manage prioritization of features in tandem with other commitments such as cost optimization, time to market, skill and talent of available resources, and operation efficiency.About YouYou’re a fit for the role of Technical Product Manager, if your background includes:Basic QualificationsBachelor’s degree in computer science, engineering, machine learning or related fieldAt least 3 years proven track record in technical product development, with a focus on applied AI research and end-to-end delivery of AI-driven products.At least 3 years of demonstrated expertise in building and deploying Machine Learning, Natural Language Processing, or Computer Vision systems, from concept to production.Exceptional written and verbal communication skills, capable of presenting complex information clearly to diverse audiences and articulating a compelling strategic vision.Demonstrated ability to build relationships and influence within a matrix organization.Experience with agile project management and scrum methodologies.Strong analytical and quantitative skills, utilizing data and metrics to inform decisions.Experience collaborating with cross-functional teams (ML science, Engineering, UXR, Design, Marketing) to balance trade-offs in technologies and execution strategies.High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.Experience balancing short-term tactical execution with strategic long-term vision.Preferred QualificationsAt least 1 year of experience owning a Software as a Service, Machine Learning Platform or Human in the Loop products.Experience coaching and developing a team of indirect reports.Data-driven decision making.Experience writing and publishing research papers at conferences and workshops.#LI-MW1What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connectedWellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.AccessibilityAs a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.Protect yourself from fraudulent job postings to know more.More information about Thomson Reuters can be found on .

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