Technical Product Manager, Digital Commerce Platform – Thomson Reuters

Title of the Job: Technical Product Manager, Digital Commerce Platform

Location: Toronto, ON

Job Description: Summary:
Join our innovative Digital Team as we transform our company into a digital-first enterprise. Our mission is to reimagine our business by focusing on the individual user, creating seamless, intuitive experiences that meet their needs. We are a team of curious, smart, and self-driven professionals who thrive on solving complex problems with elegant solutions. Our agile, collaborative, and supportive environment encourages diverse thinking, innovative design, and continuous experimentation.About the Role:
We seek a Technical Product Manager to spearhead the development of a reusable and scalable digital commerce platform, complete with APIs, services, and system integrations. You will play a pivotal role in shaping our digital transformation, working backward from the customer to tackle complex and ambiguous problems. Your work will ensure our platform is robust, scalable, and easy to integrate with various systems, driving enhanced security and operational efficiency.Key Responsibilities:Innovative Solutions: Conceptualize and develop innovative solutions to solve significant customer & business problems, transforming ideas from a blank slate into actionable plans.Product Strategy: Contribute to building a bold product strategy, and robust roadmap for a scalable platform with reusable components.Data Driven Insights: Leverage data to make informed decisions and drive continuous platform improvement.Product Development: Oversee the development and health of the platform. Use analytics to drive prioritization and ensure the platform meets key business objectives.Backlog Management: Maintain and refine a product backlog, creating user stories, acceptance criteria, and prioritizing work to focus on maximum business value aligned with the product strategy.Discovery & Technical Solutioning: Lead the discovery and technical solutions efforts by identifying key opportunities and challenges. Collaborate with cross-functional teams to explore new ways to enhance the platform.Prototyping & Validation: Develop prototypes and conduct validation testing to ensure the feasibility and viability of proposed solutions. Iterate based on feedback to refine and optimize solutions.Roadmap Planning: Align discovery findings with the product roadmap, ensuring that the platform’s development is strategically planned and executed to meet future demands and opportunities.Agile Practices: Work in an Agile scrum team, ensuring alignment around goals and objectives. Foster an environment of collaboration and shared purpose.End-to-End Experience: Possess a deep understanding of end-to-end customer experience integration and dependencies, ensuring a seamless user journey and data flow across systems.Leadership & Inspiration: Inspire teams to achieve challenging goals and high standards. Foster a sense of urgency to meet objectives and leverage resources to overcome obstacles.About You:3+ years as a product manager of a B2B or B2C digital platform, with a track record of shipping multiple products and features. E-commerce experience is a plus.Strong product development playbook with a focus on customer-driven innovation backed by qualitative and quantitative data.Proficiency in using data to drive decisions, with a daily practice of immersing in product performance metrics.3+ years in an Agile (Scrum preferred) environment, with a solid understanding of the development life cycle, including requirements definition, development practices, testing, deployment, and operations.Proven ability to partner with architects and engineers, writing clear and actionable user stories.Demonstrated ability to achieve bold strategic goals in an innovative and fast-paced environment, managing multiple workstreams.Ability to communicate complex concepts in easy-to-understand terminology, with strong skills in articulating and evangelizing a strategy at all organizational levels.Understanding of how a product is designed, built, deployed, and maintained in an enterprise environment. Experience with technology (salesforce, commercial systems, APIs, services, integrations, etc.) and the ability to facilitate communication between business and technology teams.Track record of delivering high-impact iterative products that solve significant customer problems, on time and within budget.Strong understanding of tools and technologies used by developers to bring products to market, with an ability to articulate clear and concise specifications for new products and features.Proven ability to influence cross-functional teams without formal authority and manage financial/budget considerations.If you are passionate about building scalable and reusable digital commerce platforms, and you thrive in a collaborative, innovative environment, we want to hear from you. Come help us transform our business and deliver exceptional experiences for our customers.#LI-SSWhat’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connectedWellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.AccessibilityAs a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.Protect yourself from fraudulent job postings to know more.More information about Thomson Reuters can be found on .

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