Specialist, Electronic Medical Records – Health Services Transformation Team – Region of Peel

Title of the Job: Specialist, Electronic Medical Records – Health Services Transformation Team

Location: Ontario

Job Description: Specialist, Electronic Medical Records – Health Services Transformation TeamHealth Services, Health Strategy, Planning and Partnerships (HSPP)Status: Contract Full Time, 13 month durationSalary Range: $89,469 to $111,834 per annum + comprehensive benefitsWork Mode: Hybrid*see below for more details about this work modeLocation: 7120 Hurontario Street, MississaugaHours of work: 35 hours per weekWho we are: Reporting to the Manager or Advisor, Health Strategy, Planning and Partnerships (HSPP), this position works collaboratively with internal clients and stakeholders in the development and implementation of strategic, business and operational plans for platforms supporting Electronic Medical Records (EMR) including other strategic initiatives across the Health Services department.What you will do in this role:

• Provide expert advice and guidance about EMR strategic, business and operational planning across Health Services
• Provide guidance in the development of methodologies for EMR strategic, business improvement and operational planning
• Facilitate teams across the Department through strategic, business and operational planning initiatives including transformation and process improvement
• Work with teams across Health Services to develop plans to make decisions and drive change
• Work closely with relevant stakeholders and EMR service providers to align methodologies and client initiatives, and to provide a consistent approach to broader performance management
• Build and strengthen positive relationships with internal customers, corporate and broader stakeholders
• Ensure all phases of project delivery are performed within standards, timeframes, scope and budget requirements and that project risk is managed
• Support the integration of planning into existing business practices within the Health Services department
• Raise awareness, desire, knowledge and use of electronic health records platforms to ensure optimal efficiency and integration across the department
• Keep abreast of best practices in strategic, business and operational planning and build these practices into established methodologies and client work
• Build capacity across the Health Services department through training, education, facilitation and sharing of best practices to use strategic, business and operational planning to inform performance management and decision-making
• Support on-going work to configure and resolve complex system issues related to digital health platforms medical record systems such as TELUS Collaborative Health Record, AlayaCare, etc.
• Implement complex system changes, integration, improvements and any configuration needed and manage associated communication with stakeholders Participate in the design and implementation of a planning and performance management system for Health Services
• Interprets and analyzes complex information to provide strategic recommendations and reports that will guide policy, programming and operational decisions
• Prepare complex and specialized documentation, reports, presentations and analysis
• Work closely with the Corporate Services to align corporate and departmental strategic goals/outcomes and progress (performance) reporting
• Liaise with external vendors as required
• Maintain ongoing focus on achieving broader health services outcomes while meeting internal customer needs
• Stay current on relevant trends and priorities across the Public and Healthcare sectors in Ontario
• Provide work direction, advice and mentoring within HSPP as required

What the role requires:A degree in Health Administration, Health Informatics, Business Administration or Public AdministrationMinimum of 5 years’ experience with project management, change management, analysis and interpretation, facilitation, client relationship management and/or consultation * Highly proficient understanding in health informatics and supporting, configuration of various platform for electronic health records (e.g. TELUS Collaborative Health Record, AlayaCare , etc.)

• Combination of education and experience may be considered

Skills/Abilities:Expert knowledge of current thinking and practices related to strategic, business process improvement and operational planning within the health and public sectors in OntarioStrong interpersonal skills to be able to work with senior and executive management, health professionals, other levels of government, other departments, staff and stakeholdersExcellent facilitation skills with sound knowledge of various facilitation techniques • Excellent written and verbal communication skills with demonstrated ability to synthesize complex information for a variety of audiencesStrong facilitation, project management, partnership/collaboration, planning, problem-solving and organizational skillsReporting to the Manager or Advisor, Health Strategy Planning Partnerships (HSPP), this position works collaboratively with internal clients and stakeholders in the development and implementation of strategic, business and operational plans for platforms supporting Electronic Medical Records (EMR) including other strategic initiatives across the Health Services department.Demonstrated ability to develop and implement timely solutions to complex problems * Ability to maintain focus, energy, commitment and positive attitude in the face of uncertainty, change and resistance

• Ability to adapt and work effectively in a variety of situations and with various individuals or groups
• Ability to encourage others to seek and act upon opportunities for different and innovative approaches to problems and changing client need
• Customer-centered philosophy and approach
• Ability to organize, evaluate, analyze and present information effectively and concisely both verbally and in writing
• Effective time management skills with the ability to manage multiple priorities
• Demonstrated ability to influence without direct authority
• Skills in organizing resources and establishing priorities
• Proficiency in all MS office applications (Visio, Word, Excel, PowerPoint, Project, OneDrive, SharePoint)
• Excellent interpersonal skills with the ability to work with a high degree of discretion and diplomacy
• Ability to work remotely and on-site independently with minimal direction
• Ability to provide expert advice to support strategic and operational initiatives Ability to think strategically and take an integrated approach
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location: In this role, you’ll enjoy the flexibility of a hybrid work arrangement. This means you’ll have the ability to work off-site and on-site as needed, depending on operational needs at the 7120 Hurontario Street, Mississauga worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.It’s important to note that your off-site work location must be within the province of Ontario. This ensures that we’re compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.Interview: Our recruitment process will include video conference technologyKindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.If this opportunity matches your qualifications and experience, please apply on-line.About UsPeel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.Recognized by Canada’s Healthy Workplace Month® with the presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to in delivering essential services and programs to our diverse community. You won’t find a better opportunity than Peel Region.Additional InformationPeel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contactPlease be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

Company Name: Region of Peel

Salary: $89469 – 111834 per year

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