Solutions Administrator (IT) – AlgaeCal

Title of the Job: Solutions Administrator (IT)

Location: Vancouver, BC

Job Description: Job Description:Office Tech Guru: You’re a pro at handling Google Admin-managing accounts, settings, and enforcing security like it’s a walk in the park. You keep Slack and Atlassian Suite running smoothly, ensuring every user has exactly what they need. And when it comes to managing hardware inventories? Let’s just say your attention to detail would make Marie Kondo jealous.If that sounds like you AND you love a fast-paced workday where you get to support an amazing team on a mission to change lives, then keep reading!AlgaeCal is on the hunt for a Solutions Administrator who’s ready to roll up their sleeves and keep our tech systems running smoothly.Small print here ⇒ We need someone with experience in IT management and a passion for problem-solving. So if you don’t love tech like Steve Jobs loved turtlenecks, you might want to stop here.Still here? Great…This job will give you ALL the feels:At AlgaeCal, we’re driven by a single idea. To end the fear of bone loss. In the United States, an estimated 54 million people have low bone density.The good news? AlgaeCal has the world’s only clinically-backed natural solution to this problem. We give hope to everyone worried about bone loss. If that excites you, you’ll find no better place to continue your career than at AlgaeCal.Here’s what you’ll be up to in this busy role:

• Google Admin: You’ll take charge of all account settings and creation, and make sure 2-Factor Authentication is in place to keep our company secure.
• Slack: You’ll set up new accounts, audit user and channel permissions, and create handy Slackbot automations to keep our team connected and communication flowing smoothly.
• Atlassian Suite: You’ll be creating and managing boards, setting up Jira automations, and keeping an eye on Confluence permissions to make sure our workflows are as efficient as possible.
• Compliance Audits: You’ll handle Tugboat Logic tasks and ensure we stay on top of security compliance across the board.
• Hardware and Software Inventories: You’ll keep track of our tech equipment, coordinate inventory renewals and resales, and troubleshoot any hardware issues that come up around the office.

This job might be for you if you’ve got…

• A resume that wows us: We’ll need to see proven experience managing Google Admin, Slack, and Microsoft Teams.
• 1-2 years of experience with compliance frameworks: PCI, SOC-2, HIPAA-if you’re already familiar with these, you’re speaking our language.
• An encyclopedic knowledge of computers, routers and A/V equipment. If you have to Google “how to connect a VPN to a server” then this isn’t the role for you!
• Top-notch troubleshooting skills: You’ve tackled every glitch out there. In previous roles, you were the go-to problem solver, fixing issues in record time and keeping operations running smoothly.
• Familiarity with Salesforce or Atlassian Suite: You don’t need to be an expert, but having some hands-on experience with Salesforce or Jira/Confluence will definitely put you ahead of the game. If you’re already a pro, even better!

Now, time to be honest: is this really you? If you’re nodding your head and feeling that flutter of excitement, then we can’t wait to meet you.Other Qualities You’ll NeedAt AlgaeCal we’re going to insist that you have these 3 qualities:

• You’re humble–you put the team and others’ needs ahead of your own
• You’re hungry to learn more
• You’re people smart–in the sense that you’re a great teammate

The truth is, if you don’t have these qualities you won’t last long at AlgaeCal. So if you’re missing one of them, be honest. Save yourself a lot of headaches and skip to a job posting that is a better fit for you.What Will You Earn?Our Solutions Administrator position starts at $55,000 and can go up to $75,000 depending on your experience. If your salary expectations differ from this range, let us know!You’ll also enjoy the following benefits:

• A generous healthcare package
• Monthly team events and activities
• Flexible Stat Holidays with the option to bank days for later use
• Weekly team lunches
• Casual dress code
• Incredible dog friendly, Yaletown office one block from SkyTrain
• Professional Development: You’ll get the opportunity to attend professional development conferences or workshops that will enhance your skills, expand your network, and drive your career forward with our support! And of course, we’ll cover your fees, accommodation, travel, meals, and any related materials or resources.

And above all, you’ll join a team that you’ll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people’s lives as possible. But we know how to have fun and reward ourselves too.How To ApplySo, do you have what it takes to become the next member of team AlgaeCal?Job opportunities like this don’t come along often, and we’ve got a lot to offer our successful applicant. So, to make sure our future Solutions Administrator is the real-deal, will be a great fit, and will thrive at AlgaeCal, we ask a little more than your run-of-the-mill job application:If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. Please, read carefully:1. Write a cover letter addressing: * Why are you the best Solutions Administrator for this role? Give quantifiable examples of related achievements.

• Describe why you fit perfectly with our values. Read them here:
• What’s the toughest challenge you’ve ever overcome in your life? How did you overcome it?
• What are the last three books you’ve read?
• What do you do for fun?

2. Explain what you’re doing now for a job: * If you don’t have one, explain why.

• If you have one, explain why you’re looking elsewhere.

3. Upload your cover letter and resume: * Ensure that your cover letter and resume are saved and sent as one file.Yes, our hiring process is challenging, but it’s our way of selecting the best–and your way of ensuring your AlgaeCal teammates are tops.Click the “Apply Now” button on this page and upload your cover letter and resume.***Note: Please include your cover letter WITH your resume in one document. Applications without a cover letter will not be read!We are looking to hire as soon as we find the right person, so act quickly and you can also expect a prompt response.

Company Name: AlgaeCal

Salary:

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