Service Technician – Milwaukee Tool

Title of the Job: Service Technician – Milwaukee Tool

Location: Ottawa, ON

Job Description: At TTi, people come for the opportunity and stay for the culture!Job Description Summary Position Title: Service Technician
Reports To: Factory Service Centre Manager
Hours: Mon – Fri 8:00 AM – 4:30 PM
Location: Ottawa, ON
Level: L1Job Description:Milwaukee is always in the market for people with the energy, enthusiasm, and dedication to enhance our brand. Milwaukee actively promotes a strong corporate culture of respect, ethical integrity, and social responsibility. We firmly believe that our people and our culture are the secrets to our success. We recognize your career path is as individual as you are. Whether you are considering joining us early in your career or you have been in the workforce for years, our priority is to help you meet your professional goals. Behind our doors you’ll be empowered every day to own it, drive it, and do what it takes to support the biggest brand in the industry. Milwaukee is a place to accelerate your career and explore your potential.Job DescriptionLocation: Ottawa, ONWorking inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product.Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.What You Will DoDeliver best-in-class service to our customersLogging in tools, assessing, and repairing toolsFollow standardize repair processPrioritize in-branch repairsConduct warranty assessments and instant tool replacementsMeet productivity targetsProvide support to different departments and rolesContinuously develop and maintain a strong product knowledgeOther duties as requiredWhat You Will BringHigh school diploma or equivalentMust possess mechanical aptitude and demonstrate repair experienceStrong computer skillsHighly organized and strong communication skillsTeam-oriented and be capable of working independentlyOvertime can be expected during busy timesResult focused, goal driven, and deliver results from an individual and team perspectiveWhat you Will GetCompetitive Base Salary with Bonus StructureHealth Benefits Coverage, including $500 annual Wellness ProgramRegistered Retirement Savings Plan with Employer Matching ContributionsPaid time of and employee discount programsEmployee recognition and incentive programs, plus award-winning culture!About TTI CanadaTTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our industry-leading Milwaukee brand offers innovative heavy-duty power tools, accessories, and hand tools that are transforming how we work by delivering quality products with exceptional durability. Our dedication to company-wide innovation has led to our cordless leadership position across all product categories. We are fast, nimble and aggressive, constantly striving to “raise the bar” in everything we set out to do, and actively encouraging those qualities in every one of our employees.Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Company Name: Techtronic Industries

Salary:

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