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Server Analyst (User Account Administration (UAA), BMC Experience) – Teamrecruiter.com

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Title of the Job: Server Analyst (User Account Administration (UAA), BMC Experience)

Location: Toronto, ON

Job Description: One of our major government clients is looking for a Server Analyst (User Account Administration (UAA), BMC Experience)
Length: 12 months contract with a huge possibility of extension
Location: Remote – Canada
Hours of work: 08:15 – 16:30 Alberta time.
Project Name: IT Security AdministrationSCOPE:
Reporting to the Domain Access Management Lead within the Infrastructure and Service Management branch, this contracted resource shall be responsible for day-to-day operations within the Client’s centralized Windows Active Directory (ADS). This includes object creation and maintenance, maintenance of user access to network resources, file permissions and security, reporting, development and modifying of administrative guidelines and processes, etc.The Domain Access Management Team is responsible for the administration of M365 email resources such as mailboxes, distribution groups, and related services. The resource may also be responsible to provide technical support and solutions for ministries’ data and resources on the Client’s Domain. This includes providing training, support and overseeing other Domain Access Administration Team members’ activities, participation in ministry and internal projects, attend project meetings and work with the Client’s and external ministry technical teams. Delegation of administrative authority to ministries is done by this team.The Domain Access Management Team defines the guidelines used by the various organization unit administrators in each Ministry. The latter can grant access to users within their ministries, and must ensure new or unusual requirements are reviewed by the Domain Access Management Team Lead. Excellent communication skills (both verbal and written), and a proven ability to function on an individual basis and in a team/group environment are required.DUTIES:

  • Adhere to existing Client’s established policies, procedures, standards, guidelines and practices.
  • User account (ID) creations, maintenance and deletions for access to network resources.
  • Maintenance of Exchange email resources such as mailboxes, distribution groups, Global Address List updates and related services.
  • Implement and maintain user security and folder permissions.
  • Provide adhoc reporting of same.
  • Manage security group membership to provide access to files and folders for network applications and shared data.
  • File and folder moves, restructuring and permission setting.
  • Respond and resolve customer incidents/service requests pertaining to Domain and Exchange administration.
  • Some project work as required.
  • Development and modification of domain and exchange administration documentation, processes and guidelines.
  • Assist in active directory clean up as necessary.

Equipment requirements:

  • It is preferred if resource has their own equipment, though Client’s will provide laptop/desktop if necessary.

MUST HAVE

  • University graduation in computer science or a related discipline and 2-yr User Account Administration (UAA) experience; 2-yr diploma in computer science or a related discipline and 4-yr UAA experience; OR 1-yr certificate in computer science or a related discipline and 5-yr UAA experience; OR 6-yr UAA experience
  • A strong understanding of New Technology File System Permissions and best practices.
  • Experience creating local and global security groups and applying permissions to access files, folders and resources on Windows 2016 (from windows 2008) servers.
  • Experience using Microsoft Exchange 2010 Administrator to manage email accounts, shared mailboxes, distribution lists, and public folders.
  • Experience using Windows 2016 Active Directory to manage all objects for a large-scale environment (over 5000 users).
  • Experience with a problem tracking software and process workflow such as, BMC Remedy AR System.
  • Experience with Service Now or alternative ticker management system for Change Management, Incident Management and Service Requests.

NICE TO HAVE

  • Ability to learn quickly, problem solve, troubleshoot, work independently and as part of a team.
  • Ability to manage stress and conflict.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group.
  • The ability to establish and maintain effective working relationships with team members, management and vendors.
  • Experience creating accounts using Active Roles 7.0 (or newer

) Console

  • Experience in the Client’s Domain environment or an environment of equivalent size and complexity.
  • Experience using Microsoft Office Suite tools.
  • Experience with 3rd party utilities such as Dell Security Explorer 9.6
  • Experience with LDAP Query software (rADium).
  • Experience with Remote Access software (Terminal Services, VPN, and Citrix).
  • Experience with Robocopy.
  • Experience with scripting tools, such as Powershell.
  • Experience with the Client’s IT infrastructure, business direction, strategies, shared service initiatives and/or applications

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.
The recruiter in charge of this role is Manvir.
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.
Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!
Please note: Adherence to our end client’s vaccination policy is a requirement.
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