Senior Manager, Institutional AI Strategy Development and Support – George Brown College

Title of the Job: Senior Manager, Institutional AI Strategy Development and Support

Location: Toronto, ON

Job Description: Competition Number: REQ 6399TITLE: Senior Manager, Institutional AI Strategy Development and SupportDIVISION: Information TechnologySALARY: Payband 12, $116,500 to $137,043 annuallyLOCATION: 230 Richmond Street EastSTATUS: Admin ContractEFFECTIVE DATE: Immediately to 2 yearsCLOSING DATE: Open until filled.Land AcknowledgementGeorge Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.Equity StatementGeorge Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.GBC VisionTo be a college renowned for its inclusion, excellence, relevance, impact, and leadership.Position Summary:Reporting directly to the Vice President, Digital Transformation and CIO, the Senior Manager, Institutional AI Strategy Development and Support at George Brown College is a new pivotal role responsible for researching AI best practices and tools, driving AI adoption, help in formulation of organization AI objectives, policies, and procedures, and integrating AI across the institution.In collaboration with senior leaders, the Senior Manager develops strategies to manage resistance and foster a culture of innovation and continuous improvement. This includes offering expert advice and consultation on AI-related projects, policies, and initiatives, leveraging research insights to provide effective solutions. The Senior Manager works closely with various teams to identify challenges and apply AI technologies to address them, ensuring the organization remains at the forefront of AI innovation.A critical aspect of the Senior Manager’s responsibilities is monitoring and evaluating the impact of AI initiatives and training programs. By using research methodologies, the Senior Manager provides regular reports and feedback to senior leadership on progress, challenges, and opportunities for improvement. These evaluations are informed by thorough research and analysis, enabling the organization to make data-driven decisions to enhance AI integration and usage. The Senior Manager’s work is essential for advancing the college’s digital transformation efforts and ensuring the effective adoption of AI technologies.Key Responsibilities:

• AI Research, Development, and Project Management

• Conduct in-depth research on AI concepts, tools, and best practices relevant to higher education and administrative processes. This includes exploring the latest developments in AI, understanding how these advancements can be applied within the college, and identifying potential benefits and challenges.

• Develop comprehensive informational materials such as reports, white papers, and case studies to disseminate AI knowledge within the organization. These materials will serve as valuable resources for staff and faculty, helping them stay informed about AI trends and applications.

• Stay updated with the latest AI trends and advancements by participating in industry conferences, webinars, and workshops. This continuous learning process ensures that the AI Lead can provide cutting-edge insights and recommendations to the college.

• Manage and supervise others during AI related projects and work.

• Strategic Collaboration and Leadership

• Develop and implement strategies and policies to promote AI adoption across the organization. This involves creating a comprehensive AI adoption roadmap that aligns with the college’s strategic objectives, outlining the steps required to integrate AI into various departments and functions.

• Engage with senior leaders, including members of the College Management Committee (CMC), Senior Management Committee (SMC), and Deans, to advocate for the integration of AI technologies in their respective areas. This includes presenting the benefits of AI, addressing potential concerns, and demonstrating how AI can enhance educational and operational outcomes.

• Collaborate with department heads and project sponsors to identify specific opportunities for AI integration. This involves conducting needs assessments, understanding departmental goals, and determining how AI can address current challenges and improve processes.

• Training and Support

• Develop and deliver workshops and training sessions based on research findings to educate staff and faculty on AI applications. These sessions will be tailored to different levels of AI knowledge, ensuring that both beginners and advanced users gain valuable insights and skills.

• Create and implement a training curriculum that covers a wide range of AI topics, from basic concepts to advanced techniques. The curriculum will be designed to be engaging and interactive, incorporating hands-on activities and real-world examples.

• Offer expert advice and consultation on AI-related projects and initiatives across the college. This includes assessing project proposals, identifying potential AI applications, and providing recommendations for successful implementation.

• Community Building and Knowledge Sharing

• Research and implement best practices for fostering a community of AI practitioners and enthusiasts within the organization.

• Other related duties as assigned.

Educational and Experience Requirements:

• A Master’s degree in a related field, such as Educational Technology, AI, Data Science, or an MBA with a focus on Technology Management is ideal, but other degrees with relevant experience are acceptable.

• Minimum seven (7) years’ of experience with combination of the following:

• AI Experience: The Senior Manager must have experience applying AI (traditional AI and/or Generative AI) and data science methodologies to real-world problems. This includes designing, developing, and implementing AI models and solutions that address business or educational challenges. Proficiency with AI tools and platforms, such as LLMs from OpenAI, Google, AWS, and Microsoft, is essential, along with the ability to translate complex AI concepts into practical applications.

• Training and Capacity Building: Experience in designing and delivering training programs to build AI capacity among staff and faculty is crucial. This includes creating engaging training materials and conducting workshops for various proficiency levels. Skills in instructional design, tailoring content to diverse audiences, and effectively conducting training sessions and workshops are necessary, as well as mentoring and coaching individuals to enhance their AI skills.

• Research Skills in AI and Education: The AI Lead should have experience conducting rigorous research in AI and its applications in education and business. This includes literature reviews, designing studies, data collection and analysis, and publishing findings. Skills in research methodologies, both qualitative and quantitative, using research tools and software, and translating research findings into actionable insights and recommendations are key.

• AI and Data Science Proficiency: Advanced experience in AI technologies and data science, including machine learning and natural language processing, is crucial. The AI Lead must evaluate and implement AI tools suited to the college’s needs, including large language models (LLMs) from OpenAI (e.g., GPT-4), Google (e.g., Gemini), AWS (e.g., Bedrock), and Microsoft (e.g., CO-pilot, OpenAI Service). These skills enable the AI Lead to address educational and administrative challenges.

• Change Management: Effective change management is vital for AI adoption. The AI Lead should have, experience, certification, or training in change management frameworks, such as Prosci. This experience or training helps develop strategies to manage resistance and foster innovation.

Skills and Attributes:

• Broad leadership skills managing a diverse team of experienced individuals.

• Excellent communication, collaboration, teamwork, and interpersonal skills.

• The ability to present clearly and effectively to large audiences.
• Able to travel between campuses.
• Demonstrated commitment to uphold the College’s priorities on diversity and equity.

Interview process may consist of a practical skills component.Notes:

• The College requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

About Us:prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a . See why we are consistently ranked as one of .George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact confidentially.

Company Name: George Brown College

Salary: $116500 – 137043 per year

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