Senior Manager, Catering Sales – MLSE

Title of the Job: Senior Manager, Catering Sales

Location: Toronto, ON

Job Description: Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs the Senior Catering Sales Manager, you will play a pivotal role in driving sales growth and exceeding catering revenue targets for Scotiabank Arena, Real Sports, and e11even. Reporting directly to the Director of Catering & Club Restaurants, you will lead a team of six direct reports and actively seek out new business opportunities while nurturing existing client relationships. Your leadership will support the overall objectives of the catering team and contribute to the success of our venues.

• Lead, coach, and develop a high-performing team of six direct reports, providing regular feedback and performance management to ensure the achievement of departmental goals.
• Identify and pursue new markets to drive revenue growth, leveraging networking opportunities, trade shows, and industry events.
• Manage incoming catering sales inquiries, coordinate contracts and banquet Event Orders, and handle all aspects related to the client file.
• Cultivate and expand the existing client database, identifying opportunities to enhance sales.
• Support the Director in the development and implementation of sales and marketing strategies to meet and exceed revenue targets.
• Organize and participate in internal and external site visits, client entertaining events, and luncheons to showcase our venues and services.
• Collaborate with other MLSE business units to leverage promotions, corporate sponsor benefits, partnerships, and special events to increase food and beverage sales across MLSE Venues.
• Support the servicing and evaluation of contractual commitments with corporate partners.
• Assist with and manage internal events as required.
• Participate in special projects and perform additional duties as assigned by the Director of Catering & Club Restaurants.

QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application.

• 3-5 years of proven sales experience within the hospitality industry, demonstrating success in a team-oriented environment.
• Strong leadership capabilities, with a focus on coaching, mentoring, and performance management.
• Energetic, personable, and results-driven, with a genuine passion for hospitality and client satisfaction.
• Ability to manage multiple projects and events simultaneously, with a keen attention to detail.
• Exceptional interpersonal, presentation, and communication skills.
• Flexibility to work evenings, weekends, and holidays as required.
• A high-energy, service-oriented attitude with a commitment to exceeding expectations.

Additional InformationApply by: October 15th, 2024We thank all applicants for their interest, however, only those selected for an interview will be contacted.At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email . Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.#LI-DNP

Company Name: MLSE

Salary:

Apply for the job!