Senior Library Public Service Associate – Teen Services – City of Vancouver

Title of the Job: Senior Library Public Service Associate – Teen Services

Location: Vancouver, BC

Job Description: Requisition ID: 42223Company: The (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.
Worksite: Children’s & Teen ServicesJob Summary: Reporting to the Assistant Manager, Teen Services, this position works collaboratively within their team to provide service to the public, meeting Library goals, objectives and service standards established by Children’s and Teen Services. Creates a welcoming, patron-centered experience through its involvement in the design, planning, and delivery of services and programs for teens. Under the guidance of a librarian, the incumbent assists in the planning of programming for teens. This position provides instruction and support to the public on to the use of digital devices such as e-readers to access library resources. An incumbent in this role understands and practices community-led approaches and represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.Minimum Qualifications: Candidates must possess the Education/Qualifications/Experience in category 1 or category 2 listed below in order to be deemed as meeting minimum qualifications. Please ensure these minimum qualifications are clearly listed in your application. Note that this does not guarantee being shortlisted.For SLPSA, “considerable experience” equates to 3 cumulative years of experience in any one of the four categories (programming, information services, collection maintenance, community collaboration).Education/Qualifications/Experience:

• Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environment

OR

• Completion of an undergraduate degree from a recognized university and two years experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.

Knowledge, Skills & Abilities:

• Considerable knowledge of library methods, procedures and tools applicable to the work
• Working knowledge of the objectives, organization, procedures, services and resources of the Library
• Ability to pleasantly and effectively deliver children’s programs and services
• Excellent oral and written communication skills.
• Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.
• Ability to plan, organize and carry out assigned duties and responsibilities with supervision.
• Ability to participate in the maintenance of the library collection.
• Pleasant and effective customer service skills.

Affiliation: CUPE 391
Employment Type: Posted Part-Time
Salary: $34.30 to $40.34 per hour
Work Schedule:Tuesday: 9:00am – 5:00pm
Wednesday: 10:00am – 6:00pm
Thursday: 9:00am – 5:00pm
Friday 1:00pm – 5:00pmNote: Work schedules may change with reasonable noticeClosing date: Monday, October 21st at 11:59pmWhile the Library thanks you in advance, only those candidates being considered will be contacted.Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.

Company Name: City of Vancouver

Salary: $34.3 – 40.34 per hour

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