Senior Communications Specialist -Capital Projects

Title of the Job: Senior Communications Specialist -Capital Projects

Location: Toronto, ON

Job Description: JOB INFORMATION
Requisition ID: 10170
Number of Vacancies: 1
Department: Corporate Communications (20000063) – Corporate Communications (30000081)
Salary Information: $105,541.80 – $131,986.40
Pay Scale Group: 10SA
Employment Type: Regular
Weekly Hours: 35, Off Days: Saturday, Sunday Shift: Day/Afternoon
Posted On: October 16, 2024
Last Day to Apply: October 29, 2024
Reports to: Manager, Corporate CommunicationsThe Toronto Transit Commission (TTC), North America’s third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan – Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.The full Plan canCareer OpportunityWe currently have an exciting opportunity in our Corporate Communications Department. we are currently hiring for a Senior Communications Specialist – Capital Projects to join our dynamic team.What You Will DoYou will lead external communications for TTC Corporate Communications with a focus on capital projects and you will develop communications plans and strategies to raise the profile of the TTC’s capital projects.As the Senior Communications Specialist, you will oversee robust and timely content development; support senior management on media relations matters; organize and lead media events; and identify opportunities for positive media coverage for the TTC. You will also develop briefing notes in support of TTC Board Reports; and provide advice and counsel regarding political and sensitive issues as required.This role will require you to develop external communication plans, train support staff on external communication matters, track and produce media and issue reports as needed while advising Executive, TTC Board members and City Hall staff of emerging issues as required. In addition, you will maintain direct contact with internal and external stakeholders for communications initiatives and issues providing communications counselling to senior management/executive and TTC Board members which includes attending public and TTC meetings to present and/or discuss the issues and strategies as required.You will be responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.As the incumbent you may also Participate in the TTC’s Customer Service Ambassador ProgramWhat Qualifications Do You Bring?

• Completion of a post-secondary degree/diploma in Communications, Public Relations or related field, combined with extensive, senior level corporate and/or government experience in strategic communications and issues management.
• Experience working in internal and external communications in the public sector specializing in reputation management and issue resolution
• Excellent knowledge of the corporate communications field including various forms of internal and external communications such as printed materials, social media, video, film, TV and radio
• Experience in mentoring team members, and achieving excellent results, in addition to being a team player.
• Prior experience working in a technical, project management environment is an asset.
• Comprehensive understanding of the role of communication principles and practice within an organization.
• Knowledge of media in Toronto as well as knowledge of the TTC and associated GTHA transit issues.
• Excellent knowledge of the corporate communications field including various forms of internal and external communications such as printed materials, social media, video, film, TV and radio.
• Exceptional research, writing, editing and presentation skills.
• Well developed technical skills in Microsoft Office products, combined with applied knowledge of desktop design, publication/production/presentation software and new technologies, digital and social media communications.
• Must possess sound judgement, sensitivity and discretion; strong communication, interpersonal and facilitation skills, and the ability to establish effective work relationships with internal and external stakeholders and colleagues.
• Excellent planning and organizational skills to manage multiple projects and priorities in a timely manner and adapt to changing situations.
• Strategic and creative thinking as well as political savvy, and the ability to motivate and co-ordinate the efforts of others to accomplish objectives.
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

What Skills Do You Bring?Communicate in a variety of mediumsPlan and organize activities / projects to meet section and organizational goalsCreate and deliver presentations in various formatsUse office technology, software and applicationsDemonstrate appropriate and effective interpersonal communications through various mediaApply analytical skillsWhat We Offer?

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging, representation and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDIThe TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Company Name: Toronto Transit Commission

Salary: $105541.8 – 131986.4 per year

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