Sales & Service Support Representative, Fuel Systems

Title of the Job: Sales & Service Support Representative, Fuel Systems

Location: Edmonton, AB

Job Description: Sales & Service Support Representative, Fuel Systems (Full Time, Edmonton)Aviation Ground Fueling Technologies (AGFT) provides leading edge aviation fueling parts, systems and solutions across Canada. Headquartered in Edmonton, Alberta, AGFT has operations throughout Canada. Our vision is to provide an excellent quality of service to all customers in the Aviation Industry by focusing on Safety, Quality, Consistency and Customer Service.AGFT is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.Our Edmonton location is growing and seeking an experienced Sales & Service Support Representative to support our diverse fuel systems operations. This full-time, hands-on technical position will provide quotes and support the growth of the business but will also be required to do repairs and provide technical support as required.Description:
The Sales and Service Support Representative will ensure clients are provided with in-depth knowledge of products and services. This vital position works to maintain and develop business relationships through outstanding customer service and knowledge of products and services.Responsibilities:

• Execute the expansion of the business by proactively pursuing business opportunities and selling products and services throughout the designated region.
• Maintain/service fueling systems and fuel trucks when required.
• Coordinate service schedules.
• Assist with equipment repairs and service.
• Conduct meter proving and obtain certifications as required.
• Accurately design, develop and prepare and provide quotes on aviation fueling systems as required.
• Provide advice, guidance, and direction as it relates to companies fueling parts, systems and solutions operations.
• Provide excellent customer service.
• Manage supplier relationships and assist in obtaining new ones.
• Maintain customer databases; perform project and system tracking as necessary.
• Work with the President and Regional Managers to forge growth throughout the company.
• Assist in developing and executing business development strategies where required.
• Assist in overseeing and managing capital programs where required.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous, and respectful customer service.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Perform any other duties as required.

Qualifications and Experience:

• Completion of Technical or business degree preferred.
• Petroleum Mechanic Certification is an asset. (PM1, PM3, ASP)
• Previous working experience in the aviation industry, with direct working knowledge of fuel systems.
• An understanding of fueling procedures, equipment, and parts are an asset.
• Highly developed understanding of industry regulations, standards and best practices.
• Excellent time management, negotiation and organizational skills.
• Must possess a valid driver’s license with a clean driver’s abstract.
• Effective attention to detail and a high degree of accuracy.
• Strong interpersonal and communication skills.
• Proficient with word processing and spreadsheets.
• Works well under pressure and has demonstrated success in meeting deadlines.
• Customer focused and service driven.
• Able to travel throughout Canada as required.
• Able to obtain Transport Canada RAIC pass if required.
• Professional, punctual, meticulous and diligent.
• Able to work collaboratively as a productive member of the AGFT Team.

What AGFT can Offer?

• Competitive compensation.
• A fun and exciting working environment.
• A job that keeps you active, engaged and continuously learning.
• Extended Health and Dental Benefits with minimal premiums.
• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP.
• A discretionary bonus program based on over all company performance.
• An incredible work environment focused on hard work, fun and celebrating our successes.
• Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.

Please visit our web site at http://www.agft.ca for a complete description of our company and to view other career opportunities and to apply for this role with your resume.We thank all applicants for their interest in Aviation Ground Fueling Technologies; however, only candidates selected for interviews will be contacted.INDHP

Company Name: Executive Flight Centre

Salary:

Apply for the job!