Retail Associate – Winter 2024 – Grouse Mountain

Title of the Job: Retail Associate – Winter 2024

Location: North Vancouver, BC

Job Description: Job Title: Retail Associate
Location: North Vancouver
Department: Retail
Reports to: Assistant Manager, Retail
Role Status: Part time
About usAs Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.Job Summary:The Retail Associate works in one of two main retail outlets at Grouse Mountain. The successful candidate is someone who is Guest Obsessed and has a passion for the outdoors. The Retail Associate will use our POS system to process sales, ensure the store is well stocked and visually appealing to our guests and actively engage with our guests to drive sales targets.
Essential Job Functions:Sales and Customer Service:Generate sales through guest engagement and determining customer needsDrive sales through recommending customized solutions and maintaining industry product knowledgeAchieve and exceed sales targetsProcess and cashier transactions using store POS software and equipmentMaintain current and in-depth knowledge of mountain services, promotions and policiesParticipate in on-going training and coaching initiativesStore Operations:Perform operational activities including; receiving and ticketing stock, inventory maintenance, store merchandising and store housekeepingConduct daily store operations and other related duties as assigned by managementProvide assistance to management during sales events, staff purchase nights and inventory countStore Standards:Ensure high standards of Visual Merchandising and cleanliness are maintainedMaintain a professional and well-presented persona suitable for the Tourism industryRequired Qualifications and AbilitiesAvailability to work regular 6-8 hour shifts within store hours of 9 am to 10 pm most daysSuccessful completion of secondary schoolPrevious sales experience with emphasis on customer serviceProven sales and customer service skillsAbility to communicate well in EnglishNon-Residents must provide unrestricted Canadian Work PermitThe Successful CandidateWill show a strong focus on the customer, teamwork, accountability and innovationHas an entrepreneurial attitude and hunger to drive sales resultsIs comfortable working autonomously with little supervision in a fast-paced environmentCarries the professionalism to receive vocational feedback and take action when appropriateIs energetic, friendly, confident and outgoing with a positive attitudeHas excellent organizational skills with basic ability in Microsoft Office SuiteExperience in outdoor equipment sales an assetWorking ConditionsThis position will be working mostly indoors. Retail associates will be on their feet for the majority of their shifts, working with heavy merchandise when doing inventory, stocking, or restocking.
Compensation and Benefits$18.40 – $21.52 per hourAll positions are eligible for the following benefits and perks:Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants, and recreation.Full-time, year-round positions are also eligible for these:Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
RRSP matching plan after 1 year of service
Free access passes for dependentsDisclaimer
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Equal Opportunity Employer
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Company Name: Grouse Mountain

Salary: $18.4 – 21.52 per hour

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