Quality Service Analyst – Community Living BC

Title of the Job: Quality Service Analyst

Location: Victoria, BC

Job Description: We are proud to be selected as one of once again!If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.Visit our page to learn more about working at CLBC, what we offer, and tips for the interview process.The RoleAs a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers.Accountabilities include

• Developing service contracts or agreements and negotiating the costing details and quantities
• Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
• Consulting with Facilitators about support requests, service availability, and resource suitability
• Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Recruiting and developing new service relationships
• Ensuring service collaboration and developing cost-sharing agreements
• Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
• Reviewing financial reports to ensure delivery of services for approved funding supports

Qualifications

• Preference will be given to candidates with a Bachelor’s degree in Business, Social Work, or a related discipline
• Experience working in the social services sector in areas such as resource development or contract management
• An equivalent combination of relevant education/experience may be considered

Possession of a Class 5 driver’s license and a clean driver’s abstract are required.Hybrid work Combines on-site office work with flexibility to work from home within BC after passing a 6 month probationary period.Additional Info
Team: Local #4
Status/Term: Auxiliary. Anticipated 70 hours bi-weekly to August 2025. Regular-status staff will fill this position as a temporary assignment
Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $39.30 to $41.65 hourlyClosing date: October 27, 2024Apply now! To be considered for this opportunity, please apply online.Successful applicants are subject to a Criminal Record Check.An eligibility list for internal candidates may be established.Reasonable accommodations are available on request for candidates taking part in the recruitment process. If you require support applying online because you are a person with a disability, please contact us at [email protected].

Company Name: Community Living BC

Salary: $39.3 – 41.65 per hour

Apply for the job!