Program Coordinator – City of Vancouver

Title of the Job: Program Coordinator

Location: Vancouver, BC

Job Description: Requisition ID: 42378OrganizationLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.Main Purpose and FunctionThe Sewers and Drainage Design branch oversees a number of liquid waste source control programs which are an essential component in the management and operation of the sewers utility. These programs ensure that sanitary and storm liquid waste streams are managed by the correct sewer asset, educate the public on responsible sewer system use, and promote coordination of the use and operation of the local and regional sewer systems.
The Program Coordinator will play a key role in the successful implementation of various liquid waste projects and programs (e.g. Adopt a Catch Basin, Yellow Fish Program, Sewer Investigation program). The Program Coordinator will be responsible for coordinating, directing and controlling program activities, maintaining project documentation and reports, and engaging with the public.Specific Duties and Responsibilities

• Responsible for managing and growing the ‘Adopt a Catch Basin’ program. This program encourages members of the community to adopt a catch basin from an inventory of 45,000, commit to keeping the asset clear of debris and notify the City of any concerns requiring Sewer personnel’s attention;
• Launch, manage and grow the ‘Yellow Fish Program’, with the aim of raising awareness about protecting our waterways, reminding the public of the connection between drainage infrastructure and the environment;
• Supports the planning, development and implementation of programs or projects aimed at increasing public awareness of source control programs (e.g. Unflushables, grease management, contaminants of emerging concern, etc.);
• Provides administrative support and technical assistance as needed on liquid waste programs/projects including completing system analyses and GIS mapping for the Sewer Investigation program;
• Liaises with Operations (Sewer, Sanitation, etc.) on liquid waste program initiatives and is responsible for monitoring and reporting on initiatives as well as tracking progress in GIS;
• Identifies project/program improvements and develops or updates work procedures;
• Conducts research to support existing and prospective projects/programs (e.g. policy research, jurisdictional review, emerging industry initiatives, etc.);
• Collaborates with Corporate Communication and Metro Vancouver to create, update, distribute and promote liquid waste source control communication material;
• Organizes and participates at public events to promote liquid waste programs. Events include Renfrew Ravine Moon Festival, Car Free Days, Open Houses, etc. and may occur outside of regular business hours, including evenings/weekends;
• Responds to public enquiries and ensures record keeping of enquiries, concerns and subsequent resolutions;
• Prepares reports, presentations, letters and memos for a variety of audiences; and
• Other duties/responsibilities as assigned.

Qualifications

• Completion of Grade 12; and
• Completion of a degree or diploma related to the work plus sound related experience, or an equivalent combination of training and experience.

Knowledge, Skills and Abilities

• Understanding of municipal sewer infrastructure;
• Demonstrated experience managing projects/programs;
• Ability to establish and maintain effective and positive working relationships with both internal and external stakeholders;
• Effective organizational and interpersonal skills; excellent written and verbal communication skills including confidently interacting with public through phone, email, and in person;
• Proven ability to understand, identify, track, and report project key performance indicators, summarize data and assist in the preparation of a variety of reports;
• Ability to research and analyze information to make technical recommendations;
• Ability to read and interpret engineering drawings and problem solve with accuracy in a technical environment;
• Proficiency in MS Office applications, and working knowledge of Hansen, VanMap, and Vandocs. ArcGIS experience would be an asset;
• Demonstrated ability to work independently, with little or no supervision, in a fast paced environment with multiple and competing deadlines; and
• A current and valid BC driver’s license.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.Business Unit/Department: Engineering Services (1300)Affiliation: CUPE 15 Non PksEmployment Type: Regular Full TimePosition Start Date: November 2024Salary Information: Pay Grade GR-021: $37.20 to $43.78 per hourApplication Close: October 13, 2024At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. .Before you click Apply nowOnce you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

Company Name: City of Vancouver

Salary: $37.2 – 43.78 per hour

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