Manager, International Student Recruitment – Capilano University

Title of the Job: Manager, International Student Recruitment

Location: North Vancouver, BC

Job Description: Capilano University is named after Chief Joe Capilano, an important leader of the Skwxwú7mesh (Squamish) Nation of the Coast Salish Peoples. We respectfully acknowledge that our campuses are located on the territories of the LíỈwat, xʷməθkʷəỷəm (Musqueam), shíshálh (Sechelt), Skwxwú7mesh (Squamish) and SəỈílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.At CapU we are committed to supporting a campus community that is both diverse and inclusive. We believe that diversity within our workforce is essential in creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community we serve. We actively seek applications from Indigenous peoples, the 2SLGBTQ+ community, persons with disabilities as well as members of groups that experience discrimination based on race, ethnicity, gender identity, sexual orientation, place of origin, ancestry, and religion as we acknowledge the value each individual brings to the CapU community through their lived experiences.To help us focus our efforts, we ask all applicants, should they wish, to complete a short anonymous questionnaire. The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better understand our organizational reach, while continuously aiming to improve the diversity of our applicant poolAll qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Should you require accommodations during the hiring process please reach out to [email protected] (faculty), or [email protected] (Ad/Ex and Staff)|Please see Special Instructions for more details.Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer.Posting DetailsPosting SummaryCompetition Number S181249P
Position Title Manager, International Student Recruitment
Position Number A99925
Employee Group Administrator
Position Status Regular Full-Time
Start Date 11/11/2024
End Date (if applicable)
Department Centre for International Experience
Additional Notes
Location North Vancouver
Working with usAt Capilano University, students are our focus. Employees play an essential role in creating an exceptional learning experience for students and a thriving campus community. Together, we are a high-performing team of individuals who make Capilano University one of the leading teaching universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly and dynamic work environment.The foundation of our student focused teams encompassing the Registrar’s Office, Student Success, and the Center for International Experience is rooted in the holistic student journey; it’s not just a part of what we do – it defines our purpose and guides our daily operations.Our dedicated Student Experience teams enthusiastically connect with students, whether they are prospective or currently enrolled, starting from the initiation of their academic journey and continuing through to graduation and beyond. We are committed to elevating the student experience and supporting them through various activities such as course selection, campus resources, student housing, and trajectory planning, while also fostering genuine and lasting relationships.We’re fortunate enough to be working on meaningful student experience initiatives year-round, where new ideas and opportunities form every day. Our newest implementation is our new residence building that will transform us from a commuter campus into a home-like environment that is open 24/7, where new positions will be created, and functionalities explored.Ready to be part of re-envisioning the university experience? Join us on our student facing teams, where your contributions will play a crucial role in shaping the future of education, and the lives of our students.
What you’ll doCapilano University, International oversees the Centre for International Experience (CIE) and Internationalization of the University. Activities of this division include promotion, recruitment, admission, transition and retention of international students from around the world.The Manager, International Student Recruitment is responsible for developing and implementing promotion and recruitment strategies and activities in assigned target countries/regions in order to support and achieve international recruitment objectives. With strong emphasis on exceptional customer service practices, the recruitment manager will manage recruitment agent networks, monitor agent business practices, participate in international recruitment activities, and help identify international business opportunities, as well as work closely with the international admissions, study abroad, marketing and communications divisions in fulfilling efficient and effective recruitment to registration at the university.

• Through consultation and with approval from the Associate Vice President, International, prepare and implement an annual local and international student recruitment schedule and related activities for assigned countries/regions including scheduling events, participants, meetings, etc.
• Represent Capilano University by attending international and local international student recruitment events such as international student fairs, information sessions, and school liaison visits for assigned countries/regions
• Collaborate with other international recruitment managers to coordinate international recruitment efforts, which may be conducted by CIE team members, or other university employees who are asked to participate in international student recruitment efforts.
• Manage Capilano University Regional Recruitment Representatives for assigned countries/regions overseeing fulfillment of their assigned responsibilities, managing budgets and related expenditures, and in collaboration with the Associate Vice President, International, oversee the development and implementation of recruitment strategies and activities in the assigned regions.
• In collaboration with the Manager, International Admissions, and International Student Transition Officers, ensure successful transition of international learners to Capilano University.
• Represent Capilano University during meetings with existing agents, screen potential agents and provide training to agents and their staff as required.
• Act as a liaison with local and international school counsellors, pathway partners, education trade officers and others as requested by the Associate Vice President, International in the international recruitment network including building relationships and providing training.
• Host incoming agents/guests, plan familiarization tours, attend education functions/seminars, agent outings, social events, community events/charities as required.
• Research and report on new or emerging target markets; gathers intelligence on customers and competitors and contribute to the development of the International marketing and recruitment plan.
• Take leadership in the development of a social media plan towards the promotion and recruitment of international students to Capilano University; implement the plan and monitor the results of the plan.
• Compile international recruitment results data to drive ongoing decision making.

What you’ll bring

• Thorough knowledge of worldwide education systems and Immigration, Refugees, and Citizenship Canada (IRCC) policy as it relates to international student study and work eligibility in Canada.
• Preferably a masters and minimum bachelors degree in education, business or a related field.
• Minimum three years’ work experience in international education recruiting, with demonstrated abilities in developing markets, providing exceptional customer services, and building productive agency business relations.
• Significant experience planning and implementing social media, virtual, and other technology based applications for international education recruitment
• Experience supervising staff, student employees or volunteers
• A valid Canadian passport.
• Registered International Student Immigration Advising (RISIA) certification is an advantage.

For more informationFor more information, please see the completeBenefitsAt Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a to see what it is like to work at Capilano University.Posting Detail InformationDays and Hours of WorkOur standard work week is Monday to Friday, 8:30am – 4:00pm. This position may include working evenings and weekends based on departmental needs.
Bridge Period (if applicable)
Pay Group 9
SalaryThe typical salary range for this role falls between $79,731 – $106,308 per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.
Union N/A
Job Open Date 10/08/2024
Job Close Date 10/27/2024
Open Until Filled No
Quick Link for PostingSupplemental QuestionsRequired fields are indicated with an asterisk (*). * * Are you currently located in Vancouver, BC, Canada, and are eligible for work?

• Yes
• No
• * Do you have a Master’s Degree in Business Administration or a related field?

• Yes
• No
• * Have you completed or progressed through the Regulated International Student Immigration Adviser (RISIA) designation?

• Yes – Completed
• Yes – In Progress
• No
• * Do you have a minimum three years’ work experience in international education recruiting, with demonstrated abilities in developing markets, providing exceptional customer services, and building productive agency business relations?

• Yes
• No
• * Do you have experience in supervising and facilitating students, student employees and volunteer staff?

• Yes
• No
• Aside from English, are you fluent in of the following any languages?

• Mandarin
• Cantonese
• Vietnamese
• Japanese
• Korean
• Other
• I am not fluent in any additional languages

Applicant DocumentsRequired Documents * Resume

• Cover Letter

Optional Documents * Transcripts

• Letter of Recommendation
• Portfolio
• LinkedIn Profile Link
• Proof of Education
• Certification 1
• Certification 2
• Certification 3

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Company Name: Capilano University

Salary: $79731 per year

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