Manager, International Student Admissions & Transition – Capilano University

Title of the Job: Manager, International Student Admissions & Transition

Location: North Vancouver, BC

Job Description: Capilano University is named after Chief Joe Capilano, an important leader of the Skwxwú7mesh (Squamish) Nation of the Coast Salish Peoples. We respectfully acknowledge that our campuses are located on the territories of the LíỈwat, xʷməθkʷəỷəm (Musqueam), shíshálh (Sechelt), Skwxwú7mesh (Squamish) and SəỈílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.At CapU we are committed to supporting a campus community that is both diverse and inclusive. We believe that diversity within our workforce is essential in creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community we serve. We actively seek applications from Indigenous peoples, the 2SLGBTQ+ community, persons with disabilities as well as members of groups that experience discrimination based on race, ethnicity, gender identity, sexual orientation, place of origin, ancestry, and religion as we acknowledge the value each individual brings to the CapU community through their lived experiences.To help us focus our efforts, we ask all applicants, should they wish, to complete a short anonymous questionnaire. The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better understand our organizational reach, while continuously aiming to improve the diversity of our applicant poolAll qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Should you require accommodations during the hiring process please reach out to [email protected] (faculty), or [email protected] (Ad/Ex and Staff)|Please see Special Instructions for more details.Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer.Posting DetailsPosting SummaryCompetition Number S181251P
Position Title Manager, International Student Admissions & Transition
Position Number A99780
Employee Group Administrator
Position Status Regular Full-Time
Start Date
End Date (if applicable)
Department Centre for International Experience
Additional Notes
Location North Vancouver
Working with usThe foundation of our student focused teams encompassing the Registrar’s Office, Student Success, and the Center for International Experience is rooted in the holistic student journey; it’s not just a part of what we do – it defines our purpose and guides our daily operations.Our dedicated Student Experience teams enthusiastically connect with students, whether they are prospective or currently enrolled, starting from the initiation of their academic journey and continuing through to graduation and beyond. We are committed to elevating the student experience and supporting them through various activities such as course selection, campus resources, student housing, and trajectory planning, while also fostering genuine and lasting relationships.We’re fortunate enough to be working on meaningful student experience initiatives year-round, where new ideas and opportunities form every day. Our newest implementation is our new residence building that will transform us from a commuter campus into a home-like environment that is open 24/7, where new positions will be created, and functionalities explored.Ready to be part of re-envisioning the university experience? Join us on our student facing teams, where your contributions will play a crucial role in shaping the future of education, and the lives of our students.Reporting to the AVP, International, the Manager, International Admissions & Transition is responsible for managing all aspects of international admissions for the university along with immigration advising and international student transition services. The incumbent oversees the admissions process from recruitment to registration, ensuring the integrity of the university during every stage and through the process of verifying documentation. The manager contributes to Centre for International Experience (CIE) and to the university, specialist knowledge and experience with international student-related matters, policies, and practices of external organizations, such as professional and government agencies including Immigration, Refugees and Citizenship Canada (IRCC), recruitment agencies, university partners, as well as the BC and foreign education systems.Additionally, the incumbent manages a team of related officers and advisors and coordinates with respective service function areas of the university such as Student Success, Registrar Office, and academic departments, as well as relevant external agencies such as the IRCC, and community cultural offices and organizations.The Manager consults regularly with AVP International, and Manager and/or Director, CIE on strategic admissions and transition objectives and helps set admission targets by program area for each term. The Manager contributes to the international recruitment plan, international enrolment management plan, and to special admissions-related projects and initiatives, including implementation of technologies and practices to expedite applications processes.
What you’ll do

• Works with the AVP, International to establish admission targets by term and program area on an on-going basis and monitors and manages application, offer, and registration progress to help achieve targets.
• Collaborates regularly with Institutional research on Strategic Enrolment Management (SEM)-related matters, specifically for international admissions, and monitors progress, issues and communications with IR on relevant SEM objectives.
• Manages international admissions services for the university including management and training of the International Admissions Advisors advisor’s team, plus DDA’s, Assistants, and Associates assigned to international admissions assisting them in defining shared and individual goals, meeting target dates, and ensuring alignment of team goals.
• Manages relationships with academic departments and other functional areas of the university on international admissions issues by working proactively to ensure departments and areas are informed of admissions issues, provided with accurate and timely admissions data, and works with departments to ensure efficient and timely review of applications for departmental approval and program admission through the CIE.
• Manages key relationships and develops clear, regular communication with senior management and academic colleagues throughout the university on international admissions and transition-related matters.
• Under the direction of the AVP, International, develop policies and systems to enable the smooth running of international admissions functions.

What you’ll bringRequired training and experience

• Completion of a bachelor’s degree in a relevant field such as Marketing & Communications, Business Administration, Public Relations, Cross-Cultural Studies, Interdisciplinary Studies, Social Sciences, or other relevant fields.
• Five years of relevant experience at an educational institution in the areas of education, marketing, or leadership in an education setting. Experience must include one year in recruiting international students in international markets.
• Reading, writing, and speaking fluency in English and in another language as determined by the CIE to support communications and enrolment targets with specific international student market areas. Preferred languages include fluency in Korean, Vietnamese, Spanish, Portuguese, Chinese, Hindi, or Punjabi languages.

Required Licenses, certificates, and registrations

• Regulated International Student Immigration Adviser (RISIA) designation, or higher.

For more informationFor more information, please see the complete .BenefitsAt Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a to see what it is like to work at Capilano University.Posting Detail InformationDays and Hours of WorkOur standard work week is Monday to Friday, 8:30am – 4:00pm. This position may include working evenings and weekends based on departmental needs.
Bridge Period (if applicable)
Pay Group 10
SalaryThe typical salary range for this role falls between $85,711- $114,281 per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.
Union N/A
Job Open Date 10/15/2024
Job Close Date 10/22/2024
Open Until Filled No
Quick Link for PostingSupplemental QuestionsRequired fields are indicated with an asterisk (*). * * Are you currently located in Vancouver, BC, Canada, and are eligible for work?

• Yes
• No
• * Do you have a Master’s Degree in Business Administration or a related field?

• Yes
• No
• * Have you completed or progressed through the Regulated International Student Immigration Adviser (RISIA) designation?

• Yes – Completed
• Yes – In Progress
• No
• * Do you have a minimum of 5 years experience working in international education with an emphasis on international student admissions, services, transition and retention, recruitment, and familiarity with study abroad and international partnerships?

• Yes
• No
• * Do you have a minimum three years’ work experience in international education recruiting, with demonstrated abilities in developing markets, providing exceptional customer services, and building productive agency business relations?

• Yes
• No
• * Do you have experience in supervising and facilitating students, student employees and volunteer staff?

• Yes
• No
• * Aside from English, are you fluent in of the following any languages?

• Mandarin
• Cantonese
• Vietnamese
• Japanese
• Korean
• Other
• I am not fluent in any additional languages

Applicant DocumentsRequired Documents * Resume

• Cover Letter

Optional Documents * Transcripts

• Letter of Recommendation
• Portfolio
• LinkedIn Profile Link
• Proof of Education
• Certification 1
• Certification 2
• Certification 3

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Company Name: Capilano University

Salary: $85711 per year

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