IT technician level 1

Title of the Job: IT technician level 1

Location: Montreal, QC

Job Description: Are you looking for a new professional challenge?
Systems administration no longer holds any secrets for you?
Do you want to join a company that combines high standards, performance and kindness?
So take 5 minutes to read this ad, your future may be at the bottom of this offer!
First of all, let me introduce myself, I am Earvin from the Fed IT recruitment firm in Canada.
My job? Create meaningful professional meetings every day!
Today, I am recruiting for one of my great clients located east of Montreal, a computer technician with 3-5 years of experience. The position is permanent, on-site mode and with great benefits
Today, I am recruiting for one of my great clients located east of Montreal, a computer technician with 3-5 years of experience. The position is permanent, on-site mode and with great benefits
– Provide first and second level support for incidents reported by users related to the office and telephone environment.
– Process service requests and assist technicians in the management and maintenance of office and telephone environments.
– Analyze incidents, identify underlying causes and propose appropriate corrective solutions.
– Train users on new technologies and computer system updates.
– Recommend fixes and improve existing documentation and procedures.
– Manage inventory of IT equipment, such as computers, cell phones and tablets.
– Collaborate with team members as well as the Head of Information Technology to identify opportunities for improvement and propose fixes relating to support, procedures and management of the office environment.
– Provide support to the network administrator in his responsibilities.
– Perform any other related tasks, as needed.
– Degree in computer science or related field.
– Minimum of three (3) years of relevant experience in office automation and IT support in an IT department.
– Solid experience with Windows 10 operating system.
– Expertise in the administration of Office products, including the 365 cloud version.
– Experience with SCCM and Intune.
– Good command of Microsoft cloud computing environments (OneDrive, Azure AD, etc.).
– Knowledge of TCP/IP and DNS networks.
– Knowledge of Windows Server, an asset.
– Familiarity with ITIL processes, an asset.
– Interpersonal communication skills.
– Good management of priorities.
– Strong customer orientation.
– Constant concern for quality.
– Ability to analyze and solve problems.Fed ITSpécialiste du recrutement sur les métiers TI, Fed IT intervient sur deux types de recrutement : temporaire et permanent. Tous nos consultants sont des experts TI qui parlent votre langage et évoluent dans votre univers. N’hésitez pas à…

Company Name: Fed IT

Salary:

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