IT Analyst – Technical Support – ProViso Consulting

Title of the Job: IT Analyst – Technical Support

Location: Toronto, ON

Job Description: Job Description:

• Host Operations, which is part of the Enterprise IT Operations Department [EITO] – 7/24 Service Availability (Dual Site Coverage) – is responsible for providing frontline support and monitoring of the Bank’s mainframe environment.
• This department couples with other services within the Client Framework to form the Infrastructure Technology Solutions.
• The primary focus of the team is surveillance of the banking environment as well as reacting to any/all anomalies that are presented through a variety of monitoring tools.
• Provide stable operation and support of in house computer network and infrastructure Provide routine technical advise and support to users and customers.
• Assist users having trouble in suing systems, product and services.
• Provide technical support including problem diagnosis, repairs and setup.
• Install and commission hardware/software systems, products services and upgrades .

Must Have:

• IT skills ( in a support capacity ) 1yr +

Nice To Have:

• ServiceNow
• Autosys

Job Details12494Contract6 monthsToronto

Company Name: ProViso Consulting

Salary:

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