Front desk manager – Holiday Inn Express & Suites – Vaudreuil-Dorion

Title of the Job: Front desk manager

Location: Vaudreuil-Dorion, QC

Job Description: Front Desk Manager – Holiday Inn Express & Suites, Vaudreuil-Dorion (QC)Permanent full-time position: 40 hours per weekMust be available days, evenings, nights, and weekends as needed.Strong roots to innovate and growWe are a family-owned business in Quebec for over 50 years, developing large-scale projects as a real estate developer, builder, and manager. Building our properties-and beyond that, our vibrant living environments-and then maintaining and operating them is our modus operandi: hotel industry, retirement homes, commercial and residential rentals.As a member of the IHG family:

• Enjoy continuous learning and career development opportunities.
• Benefit from employee rates at over 6,300 hotels worldwide.
• Earn points and redeem them for free nights or access the exclusive IHG employee catalog.

Some benefits of joining Groupe Robin…

• Modular group insurance plan to care for you and your family
• Employee assistance program
• Telemedicine: 24/7 virtual access to a doctor and other healthcare specialists
• Physical activity reimbursement program
• Group RRSP with employer contributions
• Employee referral program with bonuses from $500 to $750
• New resident referral program for our retirement homes: $750
• Service recognition program
• Discounts with Groupe Robin’s partner merchants
• Mobile days off to help balance work and personal life
• Unlimited coffee
• Opportunities for growth across all sectors of Groupe Robin
• Preferential rates for stays at all IHG (InterContinental Hotels Group) properties
• Annual recognition week and company events
• Continuous training program

Being a Front Desk Manager at the Holiday Inn Express & Suites means:

• Enforcing hotel policies and procedures in accordance with IHG guidelines
• Planning, organizing, directing, controlling, and evaluating daily operations, ensuring service standards are met
• Assisting and supporting the General Manager in developing strategies to meet IHG’s objectives and performance indicators
• Participating in the hiring process, training new employees, work allocation, performance evaluations, and conflict management
• Engaging and motivating the team in daily activities by fostering a positive work environment and good working relationships
• Coordinating hotel maintenance and preventive maintenance in the absence of the General Manager
• Participating in various committees such as the Continuous Improvement Committee and Health & Safety Committee
• Managing room blocks and accounting for all deposits
• Preparing and managing work schedules and administrative tasks in the Emprez software

Do you see yourself innovating and growing with us?Requirements:

• 2 to 4 years of experience in a similar role
• Knowledge of the OPERA software (an asset)
• Fluent in both French and English
• Holds a diploma in hospitality management

Company Name: Holiday Inn Express & Suites – Vaudreuil-Dorion

Salary:

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