Financial Services Representative- Branch 15 – Vancity

Title of the Job: Financial Services Representative- Branch 15

Location: Vancouver, BC

Job Description: Description :As a Financial Services Representative you will build relationships by learning more about our members while assisting them with their banking transactions. Demonstrating excellent communication and interpersonal skills you will be the trusted advisor for members who value the branch experience.This is a Full Time, Contract role located at Kerrisdale Community Branch (Br 15) and reports directly to the Assistant Branch Manager.A typical day would involve:

• Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved.
• Identifying and assessing member/prospect needs to provide appropriate products, services and referrals.
• Applying branch service standards, policies, procedures and controls to meet compliance requirements and mitigate risk.
• Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless.

You Have:

• A High School Diploma and/or equivalent
• working experience interacting with people and businesses in a professional capacity with excellent customer service skills
• Problem solving skills

You are:

• A problem solver – You have an analytical mind and can multi-task to come up with solutions
• Tech-savvy – People often say you’re a quick learner and great with technology & systems
• A great communicator – You find it easy to get to know others and have great conversations
• Ready for a challenge – You have a positive attitude and are able to work in a fast-paced changing environment

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don’t perfectly align with those listed.Salary Band: 2*Posting Deadline: Please apply by 4:00 PM October 18, 2024*At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.Vancity offers required accommodations in all stages of the recruitment process. If you require an accommodation, please advise us, and we will work with you to meet your needs.

Company Name: Vancity

Salary:

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