Educator and Resource Coordinator, Medical Device Reprocessing – Providence Health Care

Title of the Job: Educator and Resource Coordinator, Medical Device Reprocessing

Location: Vancouver, BC

Job Description: SalaryThe salary range for this position is CAD $38.12/Hr. – CAD $54.80/Hr.SummaryWithin the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care (PHC), the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.Reporting to the Manager, Medical Device Reprocessing, the Educator and Resource Coordinator is responsible for identifying educational and safety requirements for the department as well as, planning, implementing, evaluating, and maintaining an effective program of staff orientation, education, and development. The Educator and Resource Coordinator also participates as a member of the Medical Device Reprocessing management team in the strategic and operations planning and development of policies and procedures for the program. The Educator and Resource Coordinator interacts regularly with personnel at all levels within the organization including Directors, Managers, and Physicians regarding medical device reprocessing services and operational activities, and communicates with key internal and external stakeholders, committees, and task groups as required for conducting daily business and achieving program goals and objectives.What You BringEducation, Training and Experience
Baccalaureate degree in a relevant health discipline, graduation from a recognized Medical Device Reprocessing Technician course, plus a minimum of five (5) years’ recent, related medical device reprocessing or perioperative experience or an equivalent combination of education, training, and experience. Experience providing leadership, and education within a large unionized health care environment is preferred.Canadian Standards Association (CSA) Certified Medical Device Reprocessing Technician (CMDRT) Certification preferred.Skills and Abilities

• Demonstrated expertise in the use and application of all processes, including applicable CSA Standards applied in MDRD.
• Demonstrated ability to effectively lead and coordinate activities of staff to ensure effective service delivery using strong leadership, coaching, mentoring supervision and communication abilities.
• Demonstrated ability to provide an empowering, respectful, and motivating environment where individual competencies can thrive.
• Uses an understanding of customer needs to develop both strategic and tactical solutions to achieve objectives and ensure user needs are met.
• Uses strong interpersonal and customer relations skills to deal with a variety of stakeholders both internal and external to the organization.
• Uses analytical abilities to review current processes, identify areas for standardization and improvement, and formulate policies and procedures.
• Effectively utilizes verbal, written and technological communication skills when obtaining information, providing advice/information, and otherwise communicating electronically, verbally or in written format.
• Physical ability to perform the duties of the position.

What We Offer1. Designs education and orientation programs and relevant modules, audio-visual aids, and tests to enhance learning.
2. Plans, develops, and implements ongoing in-services and continuing education by assessing staff learning needs, Workers’ Compensation Board orders and problems identified by the operating rooms or management, writing material and presenting sessions.
3. Coordinates education and orientation programs and orients new staff by assessing their learning needs and modifies orientation program as required; provides tours, outlines the department’s philosophy, policies and structures, coordinates “buddy“ system orientation, evaluates progress and provides follow-up in relation to performance of basic skills and adaptation.
4. Coordinates the educational resources by ensuring that material such as books, articles and audio-visual aids are current and available to staff, orders new material, communicates to staff about upcoming and relevant internal or external educational programs, as well as current issues and trends within medical device reprocessing.
5. Assures compliance with policies, procedures, rules and regulations regarding supplies and equipment processed within assigned area(s). Collaborates with colleagues and co-workers at other PHC locations to ensure standardization and consistency.
6. Oversees the safety program in the department by ensuring Workers’ Compensation Board’s regulations are adhered by auditing worksite, investigating incident reports, liaising with appropriate personnel, identifying problems and issues, and recommending changes to procedure to ensure compliance; participates as a member of the internal safety committee.
7. Maintains the material safety data sheets by performing duties such as updating by contacting companies and ensuring the receipt of revised sheets; distributes as appropriate.
8. Liaises with personnel at all levels within the organization including Directors, Managers and Physicians and external agencies to communicate policies and procedures and provide maximum service delivery. Ensures appropriate documentation is established to solicit input needed to support program/service delivery and/or plans and represents the program on committees.
9. Provides management, leadership, and guidance to unionized staff using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) to support the achievement of required outcomes and ensure adherence to accreditation, regulatory, and safety standards.
10. Participates in quality improvement, risk management and infection control activities for Medical Device Reprocessing and facilitates implementation of approved modifications and evaluation of process effectiveness within assigned area(s) to ensure optimal use of organizational resources and safe delivery of patient care.
11. Provides consultation to departmental staff and user areas regarding department policies, procedures, and education by assisting with the revision and/or development of new procedures by either drafting or providing input; communicates procedures and education process to user groups and external agencies as it pertains to medical device reprocessing.
12. Manages the performance planning with the focus on PHC’s strategic priorities including setting goals and fostering employees’ growth and development. Completes formal competency checks on all staff and provides input to supervisory personnel regarding staff progress and performance.
13. Holds MDRD Leadership team accountable by engaging mid-year, year-end, and informal check-in conversations. Participates in the informal check-in conversations.
14. Participates in external educational planning activities by performing duties such as evaluating applicability of specific course content to target audience and completing questionnaires evaluating the suitability of a course or program offered by external agencies.
15. Acts as part of a team to formulate philosophy, objectives, policies, and procedure by attending meetings, identifying issues, providing feedback on items such as writing material.
16. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.
17. Performs other related duties as required.

Company Name: Providence Health Care

Salary:

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