Developer – ServiceNow

Title of the Job: Developer – ServiceNow

Location: Toronto, ON

Job Description: Story Behind the Need

• Business group: GET – Service Management Technology
• We are the Service Management Technology (SMT) team under Global Enterprise Technology (GET). We utilize the ServiceNow tool to provide the enterprise ticketing system supporting the bank’s tracking of incident/problem/change management; service requests; asset management & configuration management etc.
• Project: ServiceNow Transformation Program is to enable all the ServiceNow applications like Incident, Problem, Change, Release, CMDB etc. in a new instance with utilizing and sticking to Out of the Box features and avoid customizations. This will enable quicker upgrades, maximum utilization of OOTB features and meet regulatory requirements.

Reason: AdditionalCandidate Value Proposition:

• The main function of a Developer is to design, develop, and implement applications using general languages and technologies (e.g. – JavaScript, HTML, CSS, Angular, REST and SOAP Integrations) to support business requirements on the Service Now platform.

Typical Day in Role:

• Analyse highly complex business requirements; generate technical specifications to design or redesign complex software components and applications
• Act as an expert technical resource for modeling, simulation and analysis efforts
• Leverage industry best practices to design, test, implement and support a solution
• Assure quality, security and compliance requirements are met for supported area
• Be flexible and thrive in an evolving environment
• Adapt to change quickly and adjust work accordingly in a positive manner

Candidate Requirements/Must Have Skills:

• 8-10 years’ of experience required as an IT developer.
• Hands on experience in designing, developing and successful deployment of large scale projects from end-to-end
• Hands on experience in working on the Service Now platform ITSM Modules (i.e. Service Catalog, Incident, Problem, Change, Release, Knowledge, Service Operations Workspace etc.
• Hands on experience in working on the Service Now platform as a developer using ACL’s, Business Rules, Client Scripts, UI Actions, Rest and SOAP.
• Overall- 3-7 years of JavaScript and ServiceNow development

Nice-To-Have Skills:

• Hands on experience in following the iterative and agile SDLC
• Experience in Agile/Waterfall in large organization is preferred.
• ServiceNow CAD Certification, Service now ITSM Implementation specialist certification is an asset

Soft Skills Required:

• Good verbal communication skills
• Ability to analyse complex situations.
• Ability to present to stakeholders.
• Is a good team player.

Education:

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required or experience in the related field
• ServiceNow admin, ITIL, training or certification

Best VS. Average Candidate:

• ServiceNow CAD or ITSM specialisation certification is great to have. Experience in ServiceNow for more than 5 years and has worked on ServiceNow transformation project.

Candidate Review & Selection

• 1st round – teams – 1 hour – HM + Panel (Technical)

Job Details12510Contract5 monthsToronto

Company Name: ProViso Consulting

Salary:

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