Customer Success Specialist – Up to $50K – Hybrid

Title of the Job: Customer Success Specialist – Up to $50K – Hybrid

Location: Montreal, QC

Job Description: Position: Customer Success Specialist
Location: Montreal
Salary: Up to $50K + benefits
Schedule: 4 days remote, 1 day in-officeAre you passionate about customer satisfaction and looking for a role that offers flexibility, growth, and stability? We’ve got just the opportunity for you!What You’ll Do:As a Customer Success Specialist, you’ll be the heartbeat of our operations, handling the entire process for customer orders from start to finish! Reporting to the Operations Director, you’ll ensure everything runs smoothly, keeping customers happy and driving our company’s success. From order processing and coordination to shipping and customer communication, you’ll be involved every step of the way!Your Key Responsibilities Include:– Order Processing: Accurately receive and process customer orders.
– Customer Communication: Be the go-to contact for customers, ensuring all their questions are answered.
– Logistics Coordination: Work with internal teams to track and monitor deliveries.
– Problem Solving: Resolve any order-related issues like delays or discrepancies.
– Customer Satisfaction: Maintain strong relationships with customers and continuously improve their experience!We Want You If You Have:– Customer Service Experience: You’re great with people and know how to keep them happy!
– Attention to Detail: Accuracy is your thing-nothing slips past you!
– Problem-Solving Skills: You think on your feet and find solutions fast.
– Communication Skills: You’re clear, concise, and love working with teams and customers.
– A Positive Attitude: You’re customer-focused and committed to personal growth.What’s in it for you?– Competitive salary up to $50K based on experience.
– Fantastic benefits package.
– 4 days remote work, 1 day in-office for the perfect work-life balance.Ready to take your customer success career to the next level? Apply today and become part of our dynamic team! Send your CV to [email protected].REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.CNESST permit numbers: AP-2000158 & AR-2000157Services de Gestion Quantum LtéeFounded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering…

Company Name: Quantum

Salary: $50000 per year

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