Customer Experience Coordinator – Randstad

Title of the Job: Customer Experience Coordinator

Location: Saint-Laurent, QC

Job Description: If you are looking for an incredible temporary opportunity, in Ville Saint Laurent, to utilize your customer service and administration skills, search no further! Our client is a global leader in manufacturing & distribution, and is currently looking for a Customer Experience Coordinator who will ensure a seamless customer experience from beginning to end.The ideal candidate is a detail-oriented and analytical individual with 2-3 years of experience in customer service and administration, looking for a 3 month contract with possibility of extension.Advantages
-Position: Customer Experience Coordinator
-Location: Ville Saint-Laurent
-Salary: $55,000
-3 Month contract with high possibility of extension
-Hybrid work model, 2 days from home, 3 days in office
-37.5 hours a week, with 30 minutes lunch break
-Flexible schedule
-Work alongside a dynamic team
-Work for a global leader in manufacturing & distributionResponsibilities
-Handling customer orders from receipt of order to delivery
-Handle any customer issues throughout
-Speak with clients via email and by phone when necessary
-Collaborate with internal teams
-Validate incoming orders and resolve any discrepancies
-Handle all administrative requests from customers
-Update data, pricing and cross-reference tables as needed
-Other administrative tasks as neededQualifications
-Minimum 2-3 years of experience in Sales Administration, Customer Service or related field
-Proficient in Excel and MS office
-Quick learner
-Thrive in a fast-paced environemnt
-Can work independently as well as in a team
-Bilingual in English and French
-Strong analytical skills
-Knowledge of ERP, SalesForce CRM systems a plusSummary
If you are looking for a 3 month contract in Ville Saint Laurent, as a Customer Experience Coordinator, you are detail-oriented, analytical and thrive in a fast-paced environment with over 2 years experience in Customer Service and/or Administration, apply today!You can also send me your CV directly at [email protected]** Please note only retained candidates will be contacted **Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

Company Name: Randstad

Salary: $28.21 per hour

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