Coordinator, OS&E – Design Services – Four Seasons Hotels

Title of the Job: Coordinator, OS&E – Design Services

Location: Toronto, ON

Job Description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Coordinator, OS&E (Operating Supplies and Equipment)The Coordinator, OS&E will be a creative individual with strong organizational skills to help curate and coordinate exceptional OS&E for new hotel developments and renovations. The role requires close coordination with various stakeholders, including but not limited to suppliers, designers, procurement agents and operations.What You’ll Be Doing:Sample Maintenance & Product Catalogue

• Develop sample catalogue for OS&E.
• Maintain R&D studio and reference library.
• Request and receive samples.

OS&E Quality Control

• Create, distribute, and maintain OS&E product standards and specifications.
• Develop regional minimum quality standards for OS&E.
• Support new development of OS&E through sample reviews, testing protocols, manufacturer feedback, etc.
• Maintain a log of OS+E specs for projects and compliance by Owners and 3PP.
• Gather feedback from Hotels on OS+E and coordinate testing of new products.

General Support & Reporting

• Support team with internal and external communication needs such as creating presentations and requesting information from properties.
• Organization of project documents, design renderings, support project kick off.
• Project management, timelines, and milestones.
• New product launch plans and presentations.
• Monitor market and consumer trends in OS+E.
• Assist with the preparation of reports detailing any product quality and product issues associated with projects.
• Assist in the compilation of non UPI budget pricing and updating of pricing levels for UPI budgets

Product & Designer Sourcing and Research

• Sourcing new OS&E vendors, focusing on product and regional gaps.

What You Bring:

• Experience in luxury product development and/or creative + design functions.
• Minimum 3-5 years of related work experience.
• Graduate in design discipline or equivalent.
• Strong luxury brand aesthetic, with the ability to quickly embrace and enforce design and style principles.
• Ability to create strong presentations, with a keen attention to detail.
• Working knowledge of interior designs and documentation
• Ability to source and identify appropriate products as required.
• Experience working with cross-functional teams.
• Presentation development – able to create holistic presentations including building in PPT and provide content recommendations.
• Proficient user in a PC or MAC environment including: MS Office (Word, PowerPoint, Excel, Microsoft Project)
• Developing project workback schedules.
• Photoshop and InDesign are an asset.
• Financial acumen and understanding of hospitality project costs.
• Ability to read and analyze financials, consumer research, and syndicated data and trends.

Key Skills/Who You Are:

• A go-getter, self-motivator, can-do approach to work, and a bias for action.
• Excellent project and time management skills – able to execute on assigned tasks from start finish independently.
• Strong communication and presentation skills (written and verbal).
• Eager to research and create new business relationships independently.
• Ability to set agenda and chart course forward in a lean team environment.
• Ability to think out-of-the box and drive creative solutions.
• Ability to effectively collaborate, communicate and influence in a matrix environment.
• Ability to work in a fast-paced challenging environment involving multiple projects, while balancing diverse opinions and inputs.
• Keen creative eye with the ability to evaluate design narratives (visual and written content), to apply to own work ensuring alignment.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Company Name: Four Seasons Hotels

Salary:

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