Consultant, Employee Experience (12 Month Contract) – CIBC

Title of the Job: Consultant, Employee Experience (12 Month Contract)

Location: Toronto, ON

Job Description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingAs the Consultant, Employee Experience, you will be responsible to build, manage and implement key aspects of the Commercial Banking employee experience, with a focus on training and employee development and engagement programs. You will support the design and development of a variety of training and performance solutions, and manage development activities for related projects that are aligned with Commercial Banking strategies and are aimed at enhancing the capabilities of employees supporting a client-centric environment. In this role you will also be developing solutions based on training objectives, job-specific procedures/activities, and measures of success. To function effectively, you must have excellent technical, communication, and writing skills, the ability to manage multiple and competing deliverables, and experience developing content for adult learners in a variety of formats, including e-learning, self-guided and instructor-led. You will work closely with other members of the CEX team, subject matter experts and, business partners. Finally, you will also harness technology, implement guidelines, and processes, which will drive the quality of our design, development, and technology deliverables.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.How You’ll SucceedDevelop Training Solutions – Develop and/or refresh a range of training solutions using a variety of methodologies and media to suit multiple learning styles and to achieve training objectives. Design effective layouts, construct creative training activities, and build prototypes for e-learning, instructor-led and self-directed training. Understand perceived training needs or gaps, needs assessment preparation, contribute to the maintenance, continuous improvement, and refinement of the processes, methodology and standards for content development.Project Management – Manage work effort to meet project deadlines for multiple and competing deliverables. Liaise with vendors on course content, materials, etc., as required for specific projects, update project plans and/or CEX team with status of all deliverables, proactively identify and escalate issues that may impact project milestones or deliverables, and recommend a solution, where appropriate.Implementation & Monitoring – Prepare for effective implementation of training programs, participate in monitoring initial delivery of e-learning and self-guided solutions to ensure their effectiveness, collaborate with the team on the development of measurement tools for new initiatives, monitor the results of training programs, and implement updates to improve upon content and layout.Who you areYou can demonstrate experience with a combination of adult learning instructional design and eLearning development. Experience working with Commercial Banking as well as working with subject matter experts to convert existing curriculum content to an eLearning format would also be an asset.You’re digitally savvy. You have extensive experience using Microsoft Office software products, particularly Power Point. Comprehensive experience with e-learning authoring tools and training simulation software.You give meaning to data. You have experience developing successful e-learning, instructor-led and self-guided training materials.You’re goal oriented. You’re motivated by accomplishing goals and delivering your best to make a difference by utilizing your project management skills.It’s an asset if you’re fluent in French.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.*Subject to program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permitWe may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Expected End Date 2025-10-31Job Location Toronto-81 Bay, 23rd FloorEmployment Type Temporary (Fixed Term)Weekly Hours 37.5Skills Adult Training, Change Management, Change Management Processes, Communication, Employee Development, Management Reporting, Personal Initiative, Teamwork, Training Programs

Company Name: CIBC

Salary:

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