Collections Specialist – Wood Automotive Group

Title of the Job: Collections Specialist

Location: Calgary, AB

Job Description: The Wood Automotive Group is seeking a Collections Specialist to join their team at Cavalcade Auto Acceptance!About the role:The Collections Specialist will have the overall responsibilities for the collection of all accounts receivables, monitor customer accounts, approve or decline credit orders, and provide timely and effective resolutions to escalated billing and collection issues with an emphasis on customer service. The Collections Specialist will act as the first port of call for internal and external contacts regarding basic queries to clarify facts, achieve cash collection targets and exchange information.Duties and Responsibilities (but not limited to):

• Checking accounts in arrears to ensure appropriate actions are taken
• Contact customers to seek payment
• Monitor progress of payment
• Maintenance of accurate data analysis documents
• Co-ordination of activity between our Sales team and our outsourced collections team

Requirements and Skills:

• Proven experience as a Collections Specialist or similar role
• Knowledge of collection techniques
• Excellent communication skills (written & oral)
• Problem solving skills

Some of the rewards of joining our team:

• Exceptional benefits package
• Pension Plan with employer contributions – free money!
• Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
• Corporate rates at YMCA and Goodlife Fitness
• Group social events and company perks.

Our unique culture:Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For nearly 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI (“Hope”) Foundation and the Shaw Charity Classic.We thank all candidates for their interest. Only those selected for interviews will be contacted.Apply with IndeedCavalcade Auto AcceptanceDepartmentManagementEmployment TypeFull TimeApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Company Name: Wood Automotive Group

Salary:

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