Clerk II

Title of the Job: Clerk II

Location: Edmonton, AB

Job Description: If you have an administrative background and are looking to be part of the Employee and Legal Services team, then we would love to hear from you! Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.In this role, you will be responsible for delivering a variety of administrative and clerical services to the Employee and Legal services department, ensuring accurate record maintenance to meet legal and corporate obligations. The Clerk II must deliver consistent outcomes in line with departmental policies and procedures.What will you do?

• Provide Legal Services reception coverage, and respond to inquiries via phone, email and in-person; take messages and redirect to appropriate departments
• Handle the sending and receiving of mail, faxes and courier services
• Complete forms, perform data entry, and maintain accurate records
• Manage directory updates, stationery orders, and corporate procurement card transactions
• Assist new staff onboarding, maintain office equipment, and support the use of core business applications
• Draft documents, create templates, and ensure compliance with FOIP and Law Society requirements
• Schedule meetings, prepare agendas, record, and distribute meeting minutes
• Open and close legal files, insurance and claims files, request and return closed files, and conduct necessary legal searches
• Assist in managing claims-related administrative tasks and direct inquiries to appropriate personnel
• Process access card requests, manage contract invoices, and support security audit tracking and recommendations
• Other duties as assigned

Qualifications

• Completion of twelfth (12th) grade, including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
• A minimum of two (2) years of diversified experience in general office practices and procedures, including assisting in the instruction of less experienced staff

Assets:

• Working in programs such as Ariba, Google Suite, POSSE and CCure
• Experience in working in a Legal, Insurance and Claims Management or Corporate Security setting
• Experience in conducting Lien, AMVIR and court searches
• Ability to open and close claims using document management systems (e.g. IVOS)
• Conduct searches using SPIN, CORES, courthouse forms, Alberta Land Titles Online (e.g. corporate, land titles, personal property, intellectual property)

Skills required for success:

• Strong understanding of branch procedures, exceptional organizational abilities, and proficiency in scheduling, time management, and document management systems
• Setting work priorities, ordering supplies, and determining relevant correspondence for file inclusion
• Provide prompt and efficient support to team members while managing competing priorities
• Provide effective communication and teamwork which are essential for navigating administrative tasks and ensuring smooth operations
• Manage critical tasks across the department while balancing multiple requests and priorities daily
• Applicants may be tested

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement.

Work Environment:

• Note: This position ​may be eligible for a hybrid work arrangement ​with ​the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52. ​
• The office location is on the 4th floor of Chancery Hall, 3 Sir Winston Churchill Square NW, Edmonton, AB T5J 2C3.

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits .Up to 2 permanent and 2 temporary full-time positions for up to 18 months in accordance with Article 18.02 of the Collective AgreementHours of Work: 33.75 Hours per weekSalary Range: $25.172 to $31.257 (Hourly); $44,346 to $55,067 (Annually)Talent Acquisition Consultant: TD/MZ

Company Name: City of Edmonton

Salary:

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