Clerk 2 – Crisis Critical Care Unit 7 – CAMH

Title of the Job: Clerk 2 – Crisis Critical Care Unit 7

Location: Toronto, ON

Job Description: The Acute Care Program is currently seeking a full-time, temporary (6 months) Clerk 2 to work on the Crisis Critical Care Treatment Unit 7 (formerly Women’s Inpatient Unit). Reporting to the Unit Manager and working in conjunction with the interprofessional team, your responsibilities will include, but not be limited to:

• Reception and administrative/clerical support;
• Coordinating staffing;
• Organizing, monitoring and ordering supplies;
• Collecting data, updating client data bases, tracking and census systems;
• Liaising with health records;
• Arranging for meetings;
• Writing memos and minutes;
• Making appointments; and
• Performing other clerical activities, such as faxing, photocopying, scheduling meetings, filing and document preparation.

This position requires contact, both in person and over the telephone, with clients, service stakeholders (CAMH departments and community services) and the public. As an often ‘first point’ of contact to the unit, the incumbent must value and offer good customer service, maintain good knowledge of operations, be resourceful, and have a good understanding of privacy legislation and client confidentiality. The incumbent will also:

• Sustain positive working relationships on the unit, and with our internal and external partners;
• Support the service activities such as program development and delivery, evaluation and research activities;
• Support measures designed to ensure the safety of clients, staff, and visitors;
• Value and engage in self-reflection and continuous improvement; and
• Support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.

The successful candidate will possess:

• A Secondary School diploma and/or special courses combined with six (6) months Admitting and/or Ward Clerk experience
• Excellent computer skills with a proficiency in Word processing (Word) spreadsheets (Excel and Access) and database programs
• Strong clerical skills, including the ability to maintain accurate records, interpret and apply policies and procedures and provide routine information
• Knowledge of medical terminology
• Knowledge of privacy legislation and client confidentiality

You will have demonstrated ability to work with minimal supervision in a dynamic environment and possess excellent organization, interpersonal and communication skills. The ability to work with individuals of diverse ethno racial and cultural backgrounds is required. Bilingualism (French/English) or the ability to speak a second language would be considered an asset. This position is currently located at 250 College Street.CAMH is a Tobacco-Free Organization.CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.CAMH actively seeks candidates from First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).We encourage people from all backgrounds to apply to our positions. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.

Company Name: CAMH

Salary:

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