Claims Specialist – Professional Liability – DGA

Title of the Job: Claims Specialist – Professional Liability

Location: Toronto, ON

Job Description: Title: Professional Lines Claims SpecialistLocation: Downtown Toronto (Hybrid, approx. 1 to 2 days per month in the office)Become a Key Member of Our Professional Lines Claims Team!Are you a highly skilled insurance expert with extensive experience in managing professional liability claims? Do you seek to create a lasting impact in your clients’ lives?My client is in search of a Professional Lines Claims Specialist to enhance their team and make a significant contribution to the industry. In this role, you will collaborate with various architectural firms, addressing the unique challenges they encounter in Ontario.This position offers an excellent opportunity to engage with a diverse array of architectural firms and tackle specific issues they face. You will leverage and contribute to over 35 years of expertise in safeguarding and defending architects in the region—making this a truly distinguished opportunity!Position OverviewAs a Professional Lines Claims Specialist, you will oversee a portfolio of professional liability insurance claims for architectural clients. Acting as a champion for the profession, you will ensure that policyholders receive thorough defense while efficiently managing associated costs.You will work as part of a collaborative team, reporting to the Vice President of Claims & Legal, to:

• Assess Coverage: Scrutinize relevant policies to determine available coverage and evaluate the validity of claims.
• Perform Investigations: Collect and analyze documentation related to claims, including interviews, evidence, expert reports, legal pleadings, and building codes.
• Evaluate Liability and Damages: Partner with internal and external experts to assess potential liability and damages.
• Financial Oversight: Maintain accurate reserves based on current data while proactively managing costs and expenditures.
• Coordinate with Specialists: Collaborate with internal and external professionals, including architects, engineers, and legal counsel, to facilitate effective claim resolution.
• Mediation, Negotiation, and Settlement: Identify potential litigation and non-litigation strategies in line with company guidelines, overseeing the complete claims lifecycle from mediation to resolution.
• Record Keeping: Maintain a comprehensive log of all events related to each claim.
• Additional Duties: Undertake other responsibilities as assigned.

Daily Collaborations:

• Team members from the Claims & Legal department
• Architectural firms and their personnel
• Internal and external experts and consultants
• Internal and external legal professionals
• Third-party insurance adjusters

Ideal Candidate ProfileYou are a seasoned expert equipped with the empathy, insight, and determination needed to guide clients through complex claims processes. Actively involved in your field, you may hold membership in the Chartered Insurance Professional Society (CIP or FCIP). You possess:

• Over 10 years of experience in managing professional liability insurance claims (experience with construction-related liability is advantageous)
• An undergraduate degree from an accredited institution
• Exceptional analytical, critical, and strategic thinking abilities
• Strong administrative, time management, and organizational skills
• Proactive problem-solving abilities, with a flair for devising innovative solutions
• Excellent negotiation skills
• Effective relationship management skills, fostering trust and professionalism
• Outstanding written and verbal communication skills

If you are ready to make a substantial difference and advance your career, my client would be thrilled to hear from you!DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.If you are working with another DGA recruiter, feel free to ask them about this position.

Company Name: DGA

Salary:

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