Branch Care Coordinator – Air Liquide

Title of the Job: Branch Care Coordinator

Location: Longueuil, QC

Job Description: At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?VitalAire is currently recruiting a highly energetic and motivated Branch Care Coordinator for our Longueuil, QC location. The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.Assist with sales and maintenance of respiratory products, services, and inventory for the branch.Provides information/literature to prospective clients.Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.Provides assistance and answers questions for clients regarding funding programs and insurance requirements.Assists healthcare professionals with the completion of necessary administrative functions and documentations.Assists in the management of equipment – including warranty, maintenance and repair for internal assets, as well as customer owned medical devices and other products.You may be required to perform the role of quality control designate or alternate and complete tasks related to Good Manufacturing Practices (GMP) for the handling of medical gases, such as the review and sign off of quality records. All necessary training for this role is referenced in Quality Designate Training Matrix, HRM-0003, and must be completed prior to performing the activities.Here is what you will needCollege Certificate/Diploma or Equivalent1-2 years of experience in a Call Center or in Office AdministrationComputer literate in Microsoft Office and Google Suite, with strong data entry skills.Able to work flexible hours and provide service to our customers for extended hours.What’s in it for youCompetitive total rewards: Salary, bonus, flex benefits & pension planGrowth opportunities: Upward mobility, career progression, and tuition reimbursementWork/life integration: From standard hours to personal time off, we encourage life outside of workInclusive workplace: Bring your whole self to work as you learn and growMeaningful work: Do work that mattersAwesome team: Teamwork and connection power our businessGlobal collaboration: Collaborate near and far by being part of a global leaderCulture of safety: We weave safety and wellness into all that we doOur Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Company Name: Air Liquide

Salary:

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