Billing Supervisor (Full-Time) – St. Laurent, QC – Linde

Title of the Job: Billing Supervisor (Full-Time) – St. Laurent, QC

Location: Saint-Laurent, QC

Job Description: Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde’s industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.For more information about the company and its products and services, please visit www.linde.com.At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.Billing Supervisor (Full-Time) – St. Laurent, QCPrimary Duties:Reporting to the Accounts Receivable Manager, the Billing Supervisor is an integral part of the Accounts Receivable, National Finance and Scheduling (OTC) teams.The incumbent will be responsible for leading a regional billing team while implementing world-class service, maintaining documentation accuracy, overseeing daily activities and contributing to key metrics, objectives and results in accordance with Linde Canada policies and procedures.
This position requires a bilingual (French, oral and written), detail-oriented individual with previous experience leading a billing team, as well as a mix of analytical skills, systems proficiency, business acumen and the ability to work with a variety of internal and external stakeholders and strategic partners.Key Responsibilities:

• Train, mentor and integrate new employees, particularly in relation to new initiatives;
• Participate in projects or initiatives (or act as subject matter expert);
• Maintain and review team performance dashboard using pre-defined KPIs, including but not limited to providing formal and informal feedback to ensure continuous development;
• Work with stakeholders to recommend and implement solutions to improve productivity and customer experience, ensure data integrity, and maintain/improve governance and controls;
• Support and back up the team;
• Identify and report potential risks or issues;
• Establish and maintain effective and cooperative working relationships;
• Support team in conflict resolution;
• Review and perform reconciliations and investigations;
• Participate in internal and external audits;
• Contribute decisively to the monthly closing process and ensure that deadlines are met;
• Ensure that all process and SOP documents are accurate, up-to-date and adhered to by the team.

QualificationsRequired Qualifications:Education:

• Post-secondary diploma or degree with a focus in finance, accounting, business or related discipline.

Experience:

• More than five (5) years of experience in the billing field, including more than two (2) years in a supervisory role of a billing team;
• Experience using or working knowledge of a major enterprise resource planning system (JD Edwards, SAP, Oracle).

Required knowledge, skills and abilities:

• Bilingual in French and English (written and spoken) – required;
• Proficiency in MS Office applications (Excel, Word, PowerPoint);
• Understanding of financial accounting as it relates to billing, collections and accounts receivable;
• Excellent written and oral communication skills;
• Creative problem solving, strategy, strong analytical skills and innovative spirit;
• Strong relationship building and customer service skills, with the ability to solve problems the first time;
• You have initiative and excellent organizational and time management skills;
• Ability to prioritize tasks and work independently in a demanding, fast-paced environment;
• Spirit of continuous improvement to support best processes;
• Ability to remain strong under pressure and provide logical solutions;
• You must be reliable and responsible (diligent and punctual).

Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks, and employment and education verification.Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Company Name: Linde

Salary:

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