Language Programs Advisor – Legal Aid Ontario

Title of the Job: Language Programs Advisor

Location: Toronto, ON

Job Description: Union: Non UnionJob Number: J1024-0044Job Title: Language Programs AdvisorJob Type: Permanent Full TimeContract Duration: Permanent Full timeCity, Province, Country: Toronto, Ontario, CanadaJob Location: TorontoJob Category: ProfessionalJob Classification: SPG2Role Designation: Flexible Hybrid – In person days can be flexible from week to week subject to manager approval and operational requirements.Open Positions: 1Posting Date: October 4, 2024Closing Date: October 20, 2024Salary: $85,596.00 – $111,318.00/YearLegal Aid Ontario employees are committed to making a difference in the lives of our clients.As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It’s an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.Primary functionThe Multi-Language Services (MLS) department brings together LAO’s multi-language and French Language Services (FLS) programs. MLS provides centralized expertise, oversight and support, planning, compliance and reporting for language access to LAO services and communications, so as to meet LAO’s language commitments and obligations.The Language Programs Advisor position is responsible for integrating FLS and multi-languages into organizational initiatives, so as to ensure multi-language and FLS accessibility to LAO’s services that meets the needs of clients.
The role also includes external stakeholder relations, and leading special projects to support the achievement of the departmental mandate. The successful candidate will work with the Director, the MLS team and other internal partners to plan, develop and implement language accessibility initiatives for LAO.
The ideal candidate for this role is a resourceful self-starter who is highly organized and results-orientated with strong French language skills.Home Location: Provincial Office – Toronto
Secondary/Other Location(s): Not applicable
Reporting to: Director, Multiple Language ServicesKey accountabilities

• Lead special projects for language accessibility, including the management of internal and external partnerships, consultations, studies and surveys.
• Support the development, management and delivery of departmental language access initiatives and plans, including of awareness and training programs, tools and guides for language accessibility.
• Provide advice and support to internal partners regarding integration of LAO’s FLS obligations and multi-language access to LAO’s services.
• Lead policy development for FLS compliance and language access standards to LAO services.
• Develop and review briefing notes relating to language access initiatives on behalf of the Director.
• Support productive relationships with external stakeholders, including FLS stakeholders within the justice sector and organizations providing multi-language services, and multi-language stakeholders.
• Support and contribute to reporting to internal and external stakeholders.
• Promote and demonstrate a commitment to diversity, accessibility, equity and inclusion.

Required skills & experience

• Strong written and oral proficiency in French
• Strong written and oral proficiency in English
• Undergraduate degree in a relevant field and/or minimum 4 years combined experience and education
• Understanding of Legal Aid Ontario business and operations
• Strong sense of client focused service
• Ability to build and maintain positive relationships with internal and external stakeholders
• Strong collaboration, consultation, facilitation, communication and interpersonal skills
• Experience developing policy and guidelines
• Strong organizational skills, adaptability and flexibility
• Ability to manage multiple responsibilities concurrently
• Professional, positive and supportive team player
• Excellent attention to detail
• Ability to handle highly sensitive and confidential information
• Aptitude in creative problem-solving
• Extensive working knowledge of MS Office

Assets:

• Language skills beyond English and French are an asset

To apply submit a cover letter & résumé.Only those candidates selected for an interview will be notified by email.Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select “my jobs” to apply.
Once you have successfully applied you will receive a confirmation email.Trouble applying? For telephone support please call 1-877-427-7717 or email support: [email protected]

Company Name: Legal Aid Ontario

Salary: $85596 – 111318 per year

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