General Manager – Brilliant Brothers Services

Title of the Job: General Manager

Location: Victoria, BC

Job Description: Are you ready for something entirely different?Are you ready for a career that will provide you with:

• Excellent pay:

• $80,000 base salary, Est $25,000-$35,000 bonus in year 1. Will grow from there.
• Healthcare, Perks & Benefits $1250 in a health spending account
• Autonomy and Responsibility
• Work-Life Balance
• Personal Development
• Sense of Purpose
• …and much, MUCH more!

Brilliant Brothers Services isn’t just offering a job…We’re inviting you to join a journey of growth, leadership, and success.Let’s make your career dreams a reality – together, let’s soar to new heights!About UsAt Brilliant Brothers Services we keep it SIMPLE! We are about 2 things:
Elevating the lives of our employees through:

• Excellent pay
• Autonomy and Responsibility
• Work-Life Balance
• Personal Development
• Sense of Purpose
• Elevating the quality of our customers’ properties through:
• Advanced Exterior Cleaning Knowledge and Skills
• Red-Carpet Professionalism
• Optimal Methods
• Careful Expertise
• Assurance of Quality

Our Company Values:Brilliance:

• We exceed expectations with exceptional results.
• We use innovation and attention to detail to achieve brilliance in every project.

Reliability:

• We are trustworthy, consistent, and dependable.
• Our clients can count on us to deliver top-quality services and meet deadlines.

Inclusive:

• We embrace diversity and value everyone’s unique contributions.
• Our inclusive environment fosters collaboration, creativity, and mutual respect.

Legitimate:

• We operate with integrity, transparency, and ethical practices.
• We follow legal requirements and industry standards to ensure trust and fairness.

Leading:

• We stay at the forefront of the exterior cleaning industry.
• We set benchmarks, inspire others, and drive positive change through new technologies and best practices.

Our Brilliant Brothers Services Mission:“To elevate the quality of our employees’ lives and to elevate the quality of our customers’ properties.”Job DescriptionAt Brilliant Brothers Services, we are looking for someone who is BRILLIANT when it comes to having the following inherent skills:

• Leadership
• Goal Setting & Attainment
• Empathy
• Optimism
• Effectiveness

As the General Manager at Brilliant Brothers Services, you will play a pivotal role in steering the company towards excellence. Your primary responsibility is the growth and profitability of the company. This task is broken down by ensuring all Key Performance Indicators (KPIs) are met and exceeded, maintaining the highest standards across all areas of the business. You will oversee company culture, employee satisfaction, compensation, staffing, and operational efficiency within both the sales and production departments.Key Responsibilities:

• KPI Management: Monitor and ensure all KPIs are consistently met and exceeded. Address any underperformance promptly to restore optimal levels.
• Company Culture: Foster a positive and inclusive company culture where all employees feel happy, respected, and supported.
• Manage the budget: Manage the company fiscal year budget to ensure we are delivering our services at a profitable and sustainable rate.
• Staffing: Lead hiring and firing processes to build a strong, capable team.
• Operational Efficiency: Enhance efficiency in the sales and production departments, ensuring smooth and productive operations.
• Dual Role: Act as a backup Sales Manager and Production Manager, stepping in to maintain KPI standards when needed.

RequirementsAs General Manager at Brilliant Brothers Services, it isn’t just about being a ‘boss’; it’s about setting/understanding specific goals and driving them to completion.Inherent Trait Requirements:

• You need to have great Leadership Skills
• If you are not a natural-born leader, you will NOT enjoy this job.
• You need to have a great sense of Attainment
• If you’re not passionate about setting goals and driving actions to achieve them, you will NOT enjoy this job.
• You need to be Empathetic
• If you lack empathy and don’t enjoy understanding and supporting others, this job is not for you.
• You need to have a great sense of Optimism
• If you don’t have a positive outlook and enjoy motivating others with optimism, this job is not for you.
• You need to be Highly Effective
• If you can’t consistently demonstrate high effectiveness and performance, and act with confidence during challenging times, this job is not for you.

Experience Requirements:

• 5 years in a senior managerial role as a GM, CEO, COO, CFO or Project management role.
• 5 years experience in fast-paced environments with strong prioritization and multitasking.
• 5 years managing teams with proven leadership and staff development.
• 5 years experience with KPI management and tracking.

Skills Requirements:

• Proven ability to handle company financials, including compensation and payments.
• Track record of cultivating great company culture and maintaining high employee satisfaction.
• Experience in hiring, firing, and managing diverse teams.
• Success in enhancing operational efficiency in both production and sales.
• Strong problem-solving skills for effective conflict resolution.
• Professional appearance, demeanour, and attitude.
• Ability to build and maintain strong relationships within the organization and with partners.
• Flexibility and adaptability to changing environments and competing demands.
• Excellent verbal and written communication skills.
• Proven experience in strategic planning and achieving long-term business goals.
• Excellent attention to detail.

Other Requirements:

• Clean criminal record.
• Full driver’s license.
• Reliable transportation.

BenefitsThis is where it gets REALLY cool:

• Strong Salary.
• Flexible scheduling.
• Collaborative team environment.
• “Outstanding” company culture.
• Comprehensive training opportunities.
• Comprehensive medical benefits.
• Performance-based bonuses.
• Onsite sales commissions.
• Retirement savings plans.
• Paid time off.
• Recognition and rewards programs.
• Emphasis on work-life balance.
• Opportunities for community involvement.

Company CultureWe foster a tight-knit team through regular outings and open communication, creating a supportive and inclusive environment where everyone’s voice is heard.At Brilliant Brothers Services, we firmly believe in the principle that “we don’t succeed unless we all succeed.” We consider ourselves a brotherhood, always there for one another, and we never leave anyone behind.How to ApplyThat dream job and dream team you’ve been waiting for?It’s right here, right now!If you’ve read this far – you could be the perfect person for the job.We want to treat you the way you deserve to be treated.Please send us an introduction package including the following:

• 1-3 minute video introducing yourself, please provide your name, your experience as a manager and what you like to do when you are not at work.
• The best phone number to reach you at and the best times to contact you.
• Email address
• Resume

Send these details to [email protected]Sharing this with us via Google Drive is typically the easiest route we have found.** PS! You can check out our *Amazing Reviews* here:Google:Facebook:Indeed Reviews:Instagram:

Company Name: Brilliant Brothers Services

Salary: $100000 – 115000 per year

Apply for the job!