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Investigator – Government of Alberta

Government of Alberta

Title of the Job: Investigator

Location: Edmonton, AB

Job Description: Job Information
Job Title: Investigator
Job Requisition ID: 63451
Ministry: Transportation and Economic Corridors
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent, Full Time
Scope: Open Competition
Closing Date: October 15, 2024
Classification: Program Services 3 Market Adjustment
Salary: $2,626.89 to 3,448.73 bi-weekly ($68,561 – $90,011/year)The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: .The Ministry of Transportation and Economic Corridors (TEC) is a centre of excellence for transportation in North America. We contribute to Alberta’s prosperity and quality of life by providing and supporting a safe, innovative and sustainable provincial transportation system and water management infrastructure. With Transportation and Economic Corridors, you can engage in a fulfilling career with diverse room to grow. We believe in building careers, providing opportunities for growth within the organization, and striving to provide our staff with a work-life balance including reasonable hours of work to ensure time with family and to accommodate outside interests.The ministry promotes a vital and diverse economy by:

  • Managing transportation safety.
  • Supporting municipalities with public transportation and water/wastewater facilities.
  • Expanding and enhancing a well-integrated transportation system and enabling market access.
  • Preserving and developing the provincial highway network and water management infrastructure.

For more information, .Role Responsibilities1. This role is intended to coordinate and resolve complaints into the driver training and testing system through investigations into actual or suspected unlawful and non-compliant conduct. Investigations are completed in a timely, consistent, thorough, and unbiased manner, in compliance with appropriate legislation and policy.

  • Supports the completion of investigative work, including the gathering, retaining, and processing of evidence, such as interviewing complainants, victims, witnesses, suspects, and accused persons; completing investigative and monitoring activities, such an undercover operations; writing and executing search warrants and production orders; serving summonses and subpoenas.
  • Investigative work includes travelling to various locations in the province to complete interviews and conduct other investigative work.
  • Research related legislation, for example, the Criminal Code (Canada), the Traffic Safety Act, the Provincial Offences Procedures Act, and the Driver Training and Driver Examination Regulation.

2. Records pertaining to complaints and investigations are effectively and appropriately managed according to legislation, policy, and procedures. Information provided to stakeholders, the court and ministry leadership in relation to disciplinary action and administrative hearing processes is professional and accurate.

  • Facilitates regulatory action, relating to legislation, policy and procedures, to provide professional and accurate recommendations.
  • Subject to review, prepare administrative court documents (court brief, prosecutor’s information sheet, information, summonses and subpoenas, or documents required for administrative action).
  • Serves summonses on accused and subpoena on witnesses.
  • Liaises with other law enforcement agencies and Crown Prosecutor.

3. The position actively champions a continuous improvement environment, through the identification of program deficiencies, and development of recommendations for improvements to the program or investigative efforts.

  • Supports the development, maintenance, and enhancement of strategies, policy, systems, procedures, processes, and programs to improve the oversight of the driver training and testing system, specifically in relation to investigation efforts.
  • Provides subject-matter expertise to support the development of changes to governance and systems, such as legislation, policy, procedural manuals, processes, driver training courses, improvement programs and courses, template letters, and IT systems.
  • Participates in team projects, special projects and other duties as required.

4. Government is supported in achieving the mandate and goals of the department related to the driver training and testing system through training activities, peer-to-peer collaboration, and activities as required.

  • Trains new and existing staff members when knowledge gaps have been identified to allow them to appropriately complete their jobs.
  • Works together with peers to continuously improve approaches to conducting job duties and identifies process improvements for leadership where appropriate.
  • Collaborates with other government staff members to ensure collaboration and integration of functions.
  • Supports the development of training and training plans for staff.

Please click on this to view the job description for this positionAPS CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies: .QualificationsRequirements:

  • University degree in a related field (criminology, criminal justice, public administration, accountancy, economics) or equivalencies and a minimum of two years experience in investigations. Prosecution experience or investigation experience in a regulatory environment is an asset, as well as experience in the driver training and testing industry.

University graduation in a related field plus two years progressively responsible related experience; or equivalency on the basis of:

  • 1 year of education for 1 year of experience; or
  • 1 year of experience for 1 year of education.

Assets:

  • Ability to be appointed as a Peace Officer under the Peace Officer Act.
  • Holding a commercial license, a driver examiner license, or driving instructor license is considered an asset (new hires must be at least eligible).
  • Working knowledge of all department traffic safety legislation, investigation techniques and a working knowledge of the variety of enforcement tools applicable in an administrative and regulatory environment.
  • Knowledge of other related provincial and federal statutes that affect investigations in the driver training and testing system, such as the Charter of Rights and Freedoms, the Criminal Code, the Traffic Safety Act, Driver Training and Driver Examination Regulation, and the Provincial Offences Procedures Act.
  • Experience with surveillance activities.
  • Individuals require effective listening skills and ability to provide appropriate verbal, non-verbal and written communications, adaptability to change, problem solving and judgment to assess options and implications in order to identify a solution appropriate to workload requirement. Conflict resolution, tact and organizational skills are required to attend to the sensitivity and diversity of issues addressed by this position.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to .Notes

  • Work schedule: Monday to Friday – 8:15 am – 4:30 pm (36.25 hrs. per week)
  • Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, driver’s abstract, and et cetera.
  • Testing might be considered as part of our assessment process.
  • Traveling will consist up to 25% of the work schedule.
  • Candidates with lesser qualifications may be considered at a lower classification and salary.
  • Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees:

  • Working for the Alberta Public Service –
  • Public Service Pension Plan (PSPP) –
  • Alberta Public Service Benefit Information –
  • Professional learning and development –
  • Research Alberta Public Service Careers tool –
  • Positive workplace culture and work-life balance
  • Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
  • Leadership and mentorship programs

How To ApplyApplicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.Candidates are required to apply for a job online. Please visit for more information. Please visit , for more information.It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.Closing StatementThis competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Gloria Ducharme at .

Company Name: Government of Alberta

Salary: $68561 – 90011 per year


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