Calgary – Administrative Assistant – Actalent

Title of the Job: Calgary – Administrative Assistant

Location: Calgary, AB

Job Description: Job Title: Calgary – Administrative AssistantJob DescriptionThis position is responsible for handling and processing over/short and damaged shipments, including investigating information, maintaining appropriate records, providing instruction to customers on filing a claim, and resolving issues through traces and customer contacts. The focus of this role is to reduce OS&D claims to zero. Key Responsibilities: • Resolve OS&D (Over, Short, or Damaged Freight) issues within applicable terminal operation. • Trace shipments as requested by customers through computer system documentation review. • Provide information on the whereabouts of goods, manifesting for linehaul. • Create tracker tickets and follow up with drivers for required information. • Follow up daily on tickets until they have been closed. • Perform customer service functions, settling problems and inquiries. • Fulfill document requests and adjustments/rebills as required. • Inspect the OS&D area twice each day and maintain it in a neat, organized fashion. • Maintain two sections: refusals and OWB (freight that has no identification). • Maintain a daily dock inventory spreadsheet, allowing visibility and management of the volume of claims.Hard Skills

• Admin
• Dispatch
• Logistics

Job TypeThis is a contract position with a duration of 6 Month(s).Work SiteThis is a fully on-site position in Calgary, Alberta.Work EnvironmentMonday – Friday from 07:30-16:00 Dock environment includes close proximity to moving vehicles and equipment. Office environment with computer work and handling of documentation. Physicality: • Extended periods sitting in a workstation, working on a computer and phone. • Physical activity, including bending, stretching, lifting, etc. Repeatedly lift, reach, stoop, stand, grasp, balance, climb, kneel, and crouch for extended periods. Walk (up to 100 meters), loud noise. • Moving and handling large and cumbersome freight in a dock environment (50-75 lbs).À propos d’Actalent:Actalent est un chef de file mondial des services d’ingénierie et de sciences et des solutions de talents. Nous aidons les entreprises visionnaires à faire progresser leurs initiatives en matière d’ingénierie et de science en leur donnant accès à des experts spécialisés qui favorisent la mise à l’échelle, l’innovation et la mise en marché rapide. Avec un réseau de près de 30 000 consultants et plus de 4 500 clients aux États-Unis, au Canada, en Asie et en Europe, Actalent est au service d’un grand nombre d’entreprises du classement Fortune 500.La diversité, l’équité et l’inclusionChez Actalent, la diversité et l’inclusion constituent le pont vers l’équité et la réussite de notre personnel. La diversité, l’équité et l’inclusion (DE&I) sont ancrées dans notre culture par :

• L’embauche des talents diversifiés ;
• Le maintien d’un environnement inclusif par une autoréflexion permanente ;
• La mise en place d’une culture de soin, d’engagement, et de reconnaissance par des résultats concrets ;
• L’assurance des opportunités de croissance pour nos gens.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à pour connaître d’autres options d’accommodement.About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Company Name: Actalent

Salary:

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