Emerging Business Representative (Hybrid) – Softchoice

Title of the Job: Emerging Business Representative (Hybrid)

Location: Toronto, ON

Job Description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:
As an Emerging Business Sales Representative, you are proving your tenacity with prospecting, building customer relationships with the tactical level of organizations such as the IT Manager. You will be expected to disrupt customers thinking and build consensus for Softchoice solutions to secure deals, and support the organizational strategy of driving towards a services organization. As a member of the team you would be responsible supporting business customers who have less than 100 employees.This role is hybrid with the expectation of working in the Toronto office 1-2 times per week.What you’ll do:

• Respond to incoming client calls and purchase requests from any unmanaged client in North America – profile accordingly
• Follow up and close transactional renewals
• Proactively upsell to accounts in your defined territory
• Position solutions for client purchase requests and projects by positioning Softchoice products and services
• Discover other avenues to do business with customers and prospects
• Create and manage opportunities in Salesforce
• Follow up on quoted products and services
• Monitor incoming quote requests from a general inbox for all our unmanaged clients and respond accordingly.
• Create and manage opportunities in Salesforce
• Follow up on quoted products and services
• Setting clients up on the Softchoice.com portal
• Drive web adoption on every call assisting clients to place orders on the Softchoice.com portal through “Web-Walk through DEMO” and the Procurement POV.
• Profile and qualify unmanaged clients
• Attend trainings and learn/keep up with new products and technologies in order properly support client requests.
• Drive customer experience (CX) scores up though “legendary customer service”.

What you’ll bring to the table:

• 1+ years of previous sales experience in retail or B2C background
• 1+ years of experience within customer service (retail or corporate)
• Confidence and business acumen; willingness to learn about the ever-changing world of enterprise technology
• Attention to detail & strong organization skills
• Flexibility with hours of work & holiday schedule to align with territory you are supporting
• Highschool diploma or equivalent, preferred

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6168
EoE/M/F/Vet/DisabilityEntry Level#LI-CW1

Company Name: Softchoice

Salary:

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