Program Manager – Wipro

Title of the Job: Program Manager

Location: Toronto, ON

Job Description: Job Description:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

• A PROUD HISTORY OF OVER 75 YEARS
• FY22 REVENUE 10.4 BN USD
• WE’RE PRESENT IN 66 COUNTRIES
• OVER 1,400 ACTIVE GLOBAL CLIENTS

Role PurposeThe role incumbent is responsible for the successful execution of a low to medium complexity program & its profitability.It is a role requiring understanding of the individual program and how it interacts with other programs. The Program Manager is also responsible for customer satisfaction and to some extent to the commercial growth within the account.DoFinancial:

• Is responsible for Gross margin achievement for the Program
• Is responsible for bonus received or penalty paid from/to the customers
• Adheres to project cash flow schedule
• Responsible for reducing value at risk (VaR) ($, days)

Offering/competency:

• Is responsible for increasing project effort charged to domain experts
• Formulates an appropriately structured Governance framework for the account in which he/she is the sole Program manager. Else works as per the governance framework defined by the Program Director
• Creates a clearly defined and documented escalation mechanism in place
• Ensures governance ties in with Scope/Change Management

Delivery/Customer satisfaction

• Leads and owns the Program Delivery (schedule/risk/issues/changes/dependencies)
• Helps establish the required execution and project methodologies synergizing customer and Wipro methodologies
• for meeting Program Quality-Cost-Delivery schedule
• Manages operational parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge)
• Handles customer escalations
• Responsible for meeting release compliances”

People

• Leads planning workshops and program steering committee meetings
• Develops and mentors project managers and PMO for exceptional performance from team members to improve performance
• Manages & Controls employee attrition rate
• Ensures that eligible employee are released for rotation”
• “Managing Customer Relationship and Scope Management
• Ensures that requirements document is comprehensive with clearly outlined scope boundary, non-functional requirements are captured quantitatively.
• Develops a common understanding and sign-off on requirements by the business users.
• Uses the right kind of requirement management tools to ensure correct understanding and scope idenfications
• Provides wire-frames depicting user interface to give good view of the navigation”
• “Brand Building Initiatives
• Participates in initiatives which help in building Wipro Brand and developing progressive delivery.

Salary Range: 110K – 150K CAD“” Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. “Program Management

Company Name: Wipro

Salary: $110000 – 150000 per year

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