Sr. Mgr, Financial Products – Rogers Communications

Title of the Job: Sr. Mgr, Financial Products

Location: Toronto, ON

Job Description: Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada’s leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.The Senior Manager, Financial Products will be responsible for the strategic ownership, creation/execution of product roadmap, and operational excellence of a new financing platform. This role involves overseeing the platform that supports financing physical products over various terms and APR options, as well as managing functionalities related to other telco value-prop journeys. The ideal candidate will have a strong background in financial product management, stakeholder management, exceptional leadership skills, and a proven track record in driving complex programs from inception to operationalizing the product.What You’ll Be DoingPlatform Management:

• Oversee the end-to-end management of the lending platform, ensuring it meets customer needs and aligns with business goals in a secure and compliant manner.
• Develop and implement strategies to enhance platform functionality, including financing terms, APR options, and user experience.
• Collaborate with cross-functional teams including technology, marketing, legal, pricing, wireless product and customer service to drive platform improvements and innovations.

Product Strategy:

• Define and execute the product roadmap for the lending platform, including new features and enhancements.
• Analyze market trends, competitive landscape, and customer feedback to inform product strategy and drive product differentiation.

Discounts and Trade-In Propositions:

• Manage and optimize platform capabilities for running promotional discounts and trade-in propositions.
• Develop and implement strategies to maximize the effectiveness of discounts and trade-in offers, driving customer engagement and conversion.

Performance Analysis:

• Monitor and analyze platform performance metrics, including loan origination volumes, approval rates, and customer satisfaction.
• Identify areas for improvement and implement data-driven solutions to enhance platform performance and customer experience.

Compliance and Risk Management:

• Ensure the platform complies with relevant regulations, industry standards, and internal policies.
• Manage risk associated with lending products, including credit risk assessment and fraud prevention measures.

Team Leadership:

• Lead and mentor a team of financial product managers and analysts, fostering a collaborative and high-performance environment.
• Provide guidance and support in achieving team objectives and professional development.

What you’ll have:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field. An MBA or advanced degree is preferred.
• Minimum of 5-8 years of experience in financial product management, with a focus on lending platforms or financial services.
• Proven experience in managing cross-functional projects and leading teams.
• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• In-depth knowledge of regulatory requirements and risk management practices in financial services and the ability to learn these quickly in areas where additional expertise is required
• Proficiency in relevant financial software and tools.

What’s in it for you?We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

o Homewood employee & family assistance programo Cognitive Behavioural Therapy (CBT) & Virtual therapy sessionso Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

o Work for an organization committed to environmental protectiono Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

​​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Banking & Operations
Requisition ID: 314755At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .Posting Notes: Rogers Bank

Company Name: Rogers Communications

Salary:

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