Endpoint Support – Coop (Jan 2025) – Teknion

Title of the Job: Endpoint Support – Coop (Jan 2025)

Location: Toronto, ON

Job Description: Description :Position OverviewWork in the Workplace technology team as a support technician. Provide helpdesk support through multiple helpdesk tools.What does this role do?

• Triage help desk ticket
• Level 1 Helpdesk support
• Ensure the SLA about the ticket system are met
• Create the process to Install, uninstall hardware and software
• Create and improve documentation and knowledgebase
• Participate in establishing and developing processes
• Participate into many IT related projects

What is required for this role?

• Ongoing College diploma in IT related field
• Physically able to move items
• Ability to travel to different locations around GTA

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment.Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.

Company Name: Teknion

Salary:

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