Claims Clerk (6 Month Contract) – Express Scripts Canada – Cigna

Title of the Job: Claims Clerk (6 Month Contract) – Express Scripts Canada

Location: Toronto, ON

Job Description: Reporting to the NIHB Claims Supervisor, the Clerical Clerk is responsible for performing day to day clerical duties with in the Clerical department. This includes opening, sorting mail, printing of faxes and scanning and filing of claim forms. Answering delivery door from couriers on a daily basis. Executing assigned daily tasks as priorities shift. Interact with internal departments to deliver a high level of customer service/satisfaction. This job directly contributes to building a high-performance culture and maximizing the team’s impact.Key Responsibilities:Open, sort, batch and scan claims by benefit into bundles of 25 or 50 on a daily basisManage claim returns – print labels and return letters for mail outLog claim returns on a daily basisPull claim adjustments as requested by Call CentrePull Claims for Auditor using system generated report providedFiling of processor claimsAnswering delivery door on a daily basisIdentifies efficiencies and process improvementsEnsure service standards and quality targets are met by monitoring and participating in team activitiesSupport the management of Vendors-Canada Post, Superior Courier, Iron Mountain, Neopost CanadaOrder office suppliesManage and troubleshoot office equipment -Fax Machine, Printer, NeopostSupport internal and external mail services – Purolator requests, inter-office mailAssist with facility issues and concernsOn-going collaboration with all departments-managers, supervisors, seniors and staffQualifications:2+ years’ experience in a clerical/administrative positionCollege degree or High school diploma/GED requiredExcellent office and customer service skillsAbility to multi-task in a busy work environmentAble to take direction well and work with minimal supervisionDemonstrated track record of reliability and dependabilityDemonstrated team playerExcellent interpersonal skills to facilitate change managementMust be detail oriented with strong organizational abilitiesProven ability to manage multiple high priority tasks in a fast-paced environmentProven time and resource management skills to ensure deadlines are metStrong analytical skillsAbility to work effectively with internal and external customersExcellent verbal and written communication skillsMust be proficient in Microsoft Office (Excel, Word, Outlook)Express Scripts Canada is a Cigna companyExpress Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.About Express Scripts CanadaExpress Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada’s leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.If you require accommodation in completing the online application process, please email: Do not email for an update on your application or to provide your resume as you will not receive a response.

Company Name: Cigna

Salary:

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