Order Desk Administrator

Title of the Job: Order Desk Administrator

Location: Calgary, AB

Job Description: Do you enjoy helping customers? Are you familiar with receipt and follow up of orders? Are you looking to fit into a busy office right away? We’d love to speak to you about this full-time opportunity in SE Calgary!Responsibilities:

• Process orders and quotations using different methods and support inside sales team with quotation requests
• Maintaining sales orders; entering and updating in the system
• Communicate with customers effectively through phone and email
• Help solve delivery issues in a timely and professional manner
• Actively work to meet customers’ needs and create a positive experience
• Coordinate between customer, sales, and shipping

Requirements:

• Previous experience in customer service within manufacturing or a related industry would be an asset
• Professional phone manner and excellent customer service skills
• Proven ability to perform in high-volume, fast paced environment
• Ability to multitask, prioritize, and manage time effectively
• Good problem solving, mathematical and organizational skills
• Strong work ethic and positive team attitude
• Comfortable working with a diverse spectrum of people
• Highly skilled with MS Office including Excel and Outlook
• Outstanding customer service and relationship building skills
• Exceptional attention to details and strong data entry skills

If you’ve worked in an internal customer service role or on an order desk before and you are interesting in learning even more; don’t hesitate – this position is hiring right away!

Company Name: Equation Staffing Solutions

Salary:

Apply for the job!