Manager- Products & Services – Telus

Title of the Job: Manager- Products & Services

Location: Toronto, ON

Job Description: DescriptionDrive the strategy for TELUS Billing & Revenue Enablement Products portfolioJoin our TeamThe Billing & Revenue Enablement Products team is part of the Connect Digital Marcomm (CDM) team at TELUS within the CPO organization. We are an innovative, results oriented, customer centric organization that lets you jump right in and take on our most challenging projects. Namely, the relentless focus on selling subscription products on their own and bundling with our Mobility and Home Solutions services as part of a unique Telus value proposition. We are responsible for supporting the strategy, roadmapping, development, delivery of new subscriptions and capabilities to position us well for the on-going success of this growth area.Here’s the impact you’ll make and what we’ll accomplish together!The Subscription Management portfolio is new to Telus, launched in May 2023. You will spearhead the evolution of the subscription platform including bringing on new products and capabilities to the platform and managing the team that brings these backlog items to life.Here’s how

• Drive the creation and management of the Subscription Management roadmap; which involves partnering with Customers, Marketing & Technical teams, as well as third party partners
• Manage team of seasoned product and project managers
• Develop solid business case justifications for new products and services
• Create and present materials to senior executive audiences in governance forums which conveys information in a logical and clear format about the platform
• Project kick-offs and assessments to define the product and perform high-level planning
• Manage the capital and operational cost associated with managing the platform
• Manage relationship with 3rd party vendors involved in the delivery of subscriptions
• Manage scorecard and KPIs of the team as well as report KPI for leadership
• Track, analyze and share the details of the portfolio performance

QualificationsYou’re the missing piece of the puzzle

• An inspiring leader able to lead and manage a high performance team delivering product on time and within budget
• Noted for your curiosity and ability to bring forward new ideas, willing to get into the details of a problem and solution to the degree that you can own the solution as the business prime, your not satisfied with the status quo
• A quick study, and proven self-starter, self-directed, self-motivated: ability to work with minimal guidance and work on multiple projects simultaneously
• Recognized for your creative problem solving skills that inspire the team to look at consumer and business problems and solve with new products and services
• Experience delivering on complex solutions, while making the case for intelligent trade-offs between delivery time / quality / scope and cost
• Team Player: you excel in a collaborative and cross-functional setting, with an ability to co-create and execute with other business primes; interest in learning from others, and in teaching others

Great-to-haves

• Product Management Certification, Experience with Service Design and Lean Start-up methodologies an asset
• Project management skills with focus on driving results
• Both Mobility and Home Solutions experience

Salary Range: $100,000-$150,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Company Name: Telus

Salary: $100000 – 150000 per year

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