Auto Team Lead (Road Agents Team) – Impact Recruitment

Title of the Job: Auto Team Lead (Road Agents Team)

Location: Vancouver, BC

Job Description: A well-established and fast-growing insurance brokerage in the City of Vancouver is currently searching for an Auto Team Lead to supervise their growing team of Road Agents. If you are someone with solid ICBC and private auto knowledge, have experience leading a team of team of Road Agents in the past – this might be a great opportunity for you!ABOUT OUR CLIENTWith roots tracing back to over a century ago, our client is aiming to re-establish their presence as a leading insurance brokerage that gives a new twist to customer experience. Their growing team offers Auto, Personal lines, and Commercial lines services to their customers.ABOUT THE POSITIONAs part of growing company, the Auto Team Lead will play vital role in leading a team of 15+ Road Agents, while maintaining and growing positive relationships with dealerships. The incumbent will be expected to wear many hats and also be a part of the sales and services process.ABOUT THE ROLE

• Learn and understand the organization’s culture, mission, vision, purpose, and values and ensure they are prompted in everything you do
• Act as first point of contact for agents, dealers, and road customers
• Dealer relations:

• Develop and continue building rapport and presence with dealerships
• Address concerns and suggestions for improvement from dealerships
• Obtain regular feedback from dealerships
• Road Operations:

• Ensure smooth and efficient operations on the road, at dealerships, and adherence to policies and procedures
• Create team schedules
• Problem-solving (transactional and team-related)
• Address and resolve concerns from team members and customers
• Coach and train new Road Agents
• Maintain a keen sense of intuition, a positive attitude, self-motivation, self-assurance, and a high-level of emotional intelligence
• Remain flexible and seek creative options to solve problems effectively

REQUIREMENTS

• Minimum Level-1 License with solid knowledge of private auto, sales strategies, and ICBC procedures
• 3+ years leadership experience managing a team
• Experience in mobile road service is highly desirable
• Strong communication, rapport building and interpersonal skills
• Problem-solving and conflict resolution skills
• Ability to coach and train team members effectively
• Self-motivated and able to work independently
• Strong organizational and time management skills
• Experience with EPIC an asset, ICBC policy center and private auto carrier portals

COMPENSATION

• $65,000 to $70,000 + commission on your own Auto, Personal and Commercial Lines clients
• Performance based bonus
• Generous vacation time
• Extended benefits package
• Opportunity for professional growth in a fast-growing organization

HOW TO APPLYPlease apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact Ryo Kuramochi 236-427-6520 or email at [email protected]. To learn more about our open positions, visit us at impactrecruitment.ca.ABOUT IMPACT RECRUITMENTSpecializing in a wide variety of industries and verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities across North America. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth.The Certified Candidate® system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate® and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca.Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.

Company Name: Impact Recruitment

Salary: $65000 – 70000 per year

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